Training Vendor Management Call Center Process Improvement Call Centers Team Building Program Management Management Business Analysis Customer Service Project Management Leadership Risk Management Analysis Customer Satisfaction Performance Management Quality Assurance Cross-functional Team Leadership Software Documentation System Administration Access Coaching
DYNAMIC SYSTEMS INC Poestenkill, NY Jul 2010 to Oct 2012 Materials Traffic SpecialistXEROX BUSINESS SERVICES New York, NY Jun 1999 to Jun 2010 Copy Center ClerkDAVIS POLK & WARDWELL New York, NY Mar 1995 to May 1999 Copy Center ClerkDAVIS POLK & WARDWELL New York, NY Mar 1995 to Apr 1998 Administrative Assistant
Education:
Martin Luther King Jr. High School New York, NY 1988 to 1990 Diploma