Newmatic Medical Jan 2000 - Feb 2012
Customer Service Manager
Collateral Specialists Inc. Jan 2000 - Feb 2012
Senior Account Manager
Education:
Skyline College, Ca
El Camino High School
Skyline College
Skills:
Customer Retention Customer Service Team Building Management New Business Development Budgets Call Centers Contract Negotiation Marketing Strategy Sales Operations Crm Microsoft Office Strategic Planning Sales Management Leadership Microsoft Excel Sales Process Improvement Budgeting Customer Experience Negotiation
Clinic Licensed Practical NurseMercy Siena Nursing Home Dayton, OH Nov 2008 to Jan 2011 Charge NurseHealing Touch Homecare Dayton, OH Oct 2005 to Oct 2008 Homecare Licensed Practical NurseK - Force Professional Staffing Dayton, OH Jan 1995 to Aug 2005 LIcensed Practical NurseStat Nursing Service San Francisco, CA Jan 1985 to Jun 1991 Nurse Aide - Licensed Vocational Nurse
Education:
City College of San Francisco-John Adams Campus San Francisco, CA Jan 1984 to Jan 1986 Vocational Nurse Education in Vocational Nurse
Skills:
Assisted medicare and other Insurance members with benefit claims. Case management disease clients. Organized and managed Immunization health clinic. Microsoft office. Pyxis medication administration. Electronic Health Records charting .Telephone communication. Data entry, and basic computer.