Cliff L Howard

US Patent:

8064487, Nov 22, 2011

Filed:

Apr 17, 2006

Appl. No.:

11/406054

Inventors:

James Lee Armstrong - Arvada CO, US
Robert D. Burnham - Idaho Springs CO, US
Cliff L. Howard - Dacono CO, US
Susan K. Love - Broomfield CO, US
Paul Michael Madsen - Denver CO, US
John Vincent Rishea - Denver CO, US

Assignee:

Avaya Inc. - Basking Ridge NJ

International Classification:

H04J 99/00
H04L 12/28
H04M 3/42

US Classification:

370546, 370259, 37920101

Abstract:

Systems and methods for providing a communication bridge between a physical location and a virtual location are provided. In particular, the presence of a visitor to a physical location is detected, and notification of the presence of a visitor is provided to a user associated with the physical location. The notification may include an identification of the visitor. Following notification, real-time communications between the visitor at the first physical location and the user at the virtual location are established, without requiring entry of a communication address for the virtual office of the user by the visitor.

US Patent:

20110010220, Jan 13, 2011

Filed:

Sep 9, 2010

Appl. No.:

12/878583

Inventors:

Robert BURNHAM - Idaho Springs CO, US
Cliff HOWARD - Dacono CO, US
Susan LOVE - Broomfield CO, US
Paul MADSEN - Englewood CO, US
John RISHEA - Denver CO, US

Assignee:

AVAYA INC. - Basking Ridge NJ

International Classification:

G06F 9/46

US Classification:

705 9

Abstract:

An automatic appointment reminder system uses location and/or direction of travel of the reminder recipient relative to appointments to affect the time of sending of appointment reminders to the user, and thus enhances the user's ability to be on-time for appointments.