Clifton L Goins

Senior Manager Customer Care - Ams

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Location:

625 south Westwood, Mesa, AZ 85210

Industry:

Computer Software

Work:

DigitalMojo - San Diego, CA Mar 2012 - Mar 2013
Manager, International Operations
Evergreen Sales and Marketing - Daytona Beach, Florida Area May 2010 - Mar 2012
Director, Alternate Channels
Virgin Mobile USA - Los Angeles, CA Dec 2006 - Sep 2009
Senior Vendor Manager
Broder Bros., Co. - Orlando, Florida Area Apr 2005 - May 2006
Call Center Manager
ChaseCom - Houston, Texas Area Jul 2000 - Apr 2002
Director, Operations

Education:

San Antonio College
Mesa Community College

Skills:

Vendor Management
Call Centers
Outsourcing
Leadership
Management
Account Management
Cross Functional Team Leadership
Telecommunications
Training
Customer Retention
Process Improvement
Crm
Operations Management
Sales Management
Strategic Planning
Customer Satisfaction
Team Leadership
Customer Service
Business Development
Program Management
Customer Experience
Project Management
Sales
Coaching
Team Building
Business Process Improvement
Sales Operations
Quality Assurance
Marketing
Analytics
Analysis
Lead Generation
Contract Negotiation
Human Resources
Time Management
P&L Management
Telemarketing
Forecasting
New Business Development
E Commerce
Salesforce.com
Start Ups
Team Management
Negotiation
Mobile Devices
Contact Centers
Product Management
Budgets
Strategic Partnerships
Copc Registered Coordinator

Interests:

Poverty Alleviation
Children

Clifton Goins

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