Intuit
Customer Quality Manager
Intuit
Expert Development Content Manager
Intuit May 1, 2012 - Aug 2015
Ems Online Payroll Customer Care Manager
Intuit Aug 2010 - May 2012
Service Delivery Manager, Human Resources
Intuit Aug 2007 - Jul 2010
Senior Service Manager
Education:
Brigham Young University 1982 - 1987
Bachelors, Bachelor of Arts, Public Relations, Communications
Skills:
Leadership Cross Functional Team Leadership Process Improvement Change Management Call Centers Program Management Project Management Customer Service Business Analysis Human Resources Saas Vendor Management Customer Experience Product Management Payroll Enterprise Software Crm Agile Methodologies