Proficient in all Microsoft Office suite... • Outlook • Excel and Powerpoint. Familiar with a va... • Social Media and Databases. Completed Av... • client management and online archive sof...
Smartling
Senior Customer Success Manager
Chute
Enterprise Customer Success Manager - Smb Team Lead
Vermont Systems, Inc Feb 2012 - Mar 2015
Implementation and Support Specialist
Source Medical Nov 2011 - Feb 2012
Support Specialist
Hawkins Mar 2011 - Oct 2011
Carpenter Assistant
Education:
Saint Michael's College 2002 - 2006
Bachelors, Bachelor of Arts, English, English Literature
Branford High School
Skills:
Microsoft Office Customer Service Social Media Project Management Troubleshooting Business Analysis Team Leadership Training Microsoft Excel Process Improvement Crm Web Applications Team Building Databases Event Planning Windows Community Outreach Enterprise Software
Mar 2011 to Oct 2011 Earthquake Remediation Team SupportVertek Corporation Colchester, VT Oct 2007 to Oct 2010 Sales Migration Specialist/ Project ManagerVermont Teddy Bear Company Shelburne, VT Nov 2006 to Oct 2007 Call Center Sales/Customer Service AgentCity of Winooski Winooski, VT May 2002 to Sep 2002 City Maintenance Worker
Education:
Saint Michael's College Colchester, VT Jan 2002 to Jan 2006 B.A. in English Literature
Skills:
Proficient in all Microsoft Office suite software including Microsoft Word, Outlook, Excel and Powerpoint. Familiar with a variety of Internet Browsers, Social Media and Databases. Completed Avexxis Enterprise order management and e-commerce software training. Completed training for all AT&T internal database, client management and online archive software.