3212 New London Ct, Lafayette, IN 47909 • (765)4743129
Westfield, IN
3212 New London Ct, Lafayette, IN 47909 • (765)7298846
Work
Company:
Allegion us
Nov 2013
Position:
It field service area manager
Education
Degree:
Bachelors, Bachelor of Science
School / High School:
University of Phoenix
2009 to 2012
Specialities:
Telecommunications
Skills
Troubleshooting • Technical Support • Training • Process Improvement • Customer Service • Team Building • Team Leadership • Software Documentation • Networking • Microsoft Office • Management • Network Administration • Project Management • Windows 7 • Leadership • Bmc Remedy • Computer Hardware • Active Directory • System Administration • Software Installation • Microsoft Excel • Windows • Customer Satisfaction • Sales • Hardware • Servers • Time Management • Security • Help Desk Support • People Development • Business Communications • Personal Development • Telecommunications • Strategic Planning • Teamwork • Vendor Management • Analysis • Team Management • System Deployment • Windows Server • Delegation • Process Simulation • Budgets • Project Planning • Visio • Databases • Vpn • Organization • Access
Allegion Us
It Field Service Area Manager
Mcl Restaurant & Bakery Oct 2012 - Nov 2013
It Help Desk Specialist
Csc Nov 2011 - Oct 2012
Information Technology Tier Iii Field Service Engineer
Ingersoll Rand Jan 2011 - Nov 2011
Information Technology Field Support Technician
Indiana Live! Casino Mar 2010 - Jan 2011
Slot Machine Technician
Education:
University of Phoenix 2009 - 2012
Bachelors, Bachelor of Science, Telecommunications
University of Phoenix 2008 - 2009
Associates, Associate of Arts
Westerville North High School
West Lafayette Senior High School
University of Phoenix
Skills:
Troubleshooting Technical Support Training Process Improvement Customer Service Team Building Team Leadership Software Documentation Networking Microsoft Office Management Network Administration Project Management Windows 7 Leadership Bmc Remedy Computer Hardware Active Directory System Administration Software Installation Microsoft Excel Windows Customer Satisfaction Sales Hardware Servers Time Management Security Help Desk Support People Development Business Communications Personal Development Telecommunications Strategic Planning Teamwork Vendor Management Analysis Team Management System Deployment Windows Server Delegation Process Simulation Budgets Project Planning Visio Databases Vpn Organization Access
MCL Restaurant & Bakery - IT Help Desk Specialist (2012) Ingersoll Rand - Field Service Technician - Tier II (2011-2012) Computer Sciences Corporation - Field Support Engineer Tier III - Ingersoll Rand Account (2011-2011)
Education:
University of Phoenix
Cory Feil
Youtube
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