Senn Delaney, A Heidrick & Struggles Company
Vice President and Engagement Leader
Best Buy Mar 2012 - May 2013
Director of Customer Insights - Home Business Group
Best Buy Aug 2012 - Jan 2013
Director - Culture Facilitation
Best Buy Jun 2010 - Mar 2012
Director of Insights, Strategy and Execution - Appliances Customer Solutions Group
Best Buy May 2008 - May 2010
Market Lead - Customer Management and Operations
Education:
Wartburg College 1983 - 1987
Bachelors, Bachelor of Arts, Psychology, Political Science
Owatonna High School 1980 - 1983
Owatonna Senior High School
Skills:
Strategy Leadership Cross Functional Team Leadership Team Building Retail Management Leadership Development Change Management Merchandising Sales Customer Experience Program Management P&L Management Customer Satisfaction P&L Coaching Income Statement Team Leadership Training Visual Merchandising Project Management Vendor Management Marketing Inventory Management Strategic Thinking Profit People Development Operations Management New Business Development Store Management Quantitative Research Sales Management Data Analysis Qualitative Research Analysis Segmentation Customer Insight Performance Management Project Planning Sales Operations Human Resources Analytics Multi Channel Retail Forecasting Time Management Product Marketing Loss Prevention Competitive Analysis Training Facilitation Talent Management