Amerisource Bergen (Lash Group) Apple One Seasonal Rockville, MD Jan 2015 to Jan 2015 Reimbursement Case AdvocateMaximus Aerotek Temporary McLean, VA Nov 2014 to Jan 2015 Call Center RepresentativeCypress Care Duluth, GA Jun 2013 to Oct 2014 DME CoordinatorTexas Health and Human Austin, TX May 2011 to Jun 2013 Texas Works AdvisorUnited Health Care/ PacifiCare San Antonio, TX Dec 2006 to May 2011 Provider Customer Service
Education:
Capella University Minneapolis, MN 2014 to 2016 B.S in business in Health Care ManagementNorth West Vista College San Antonio San Antonio, TX 2007 to 2013 Associates
Skills:
Proven record of maintaining professional knowledge of all state and federal regulations for all insurance types Accustomed to working in fast-paced environments with the ability to think quickly and successfully handle difficult clients. Insurance verification / authorizations Delinquent accounts monitoring Customer service Denied claims identification Service activity monitoring Electronic workflow completion Problem Analysis Strong Interpersonal-Communication skills