Charter Communications
Billing Design Analyst
Comcast
Billing Systems Supervisor
Bed Bath & Beyond Sep 2003 - Dec 2005
Associate
Education:
Northern Michigan University
Masters, Master of Arts
Northwestern Community College Traverse
Associates, Applied Science
Northern Michigan University
Bachelors, Bachelor of Arts, History
Skills:
Microsoft Excel Project Management Process Improvement Access Billing Systems Databases Powerpoint Customer Service Sql Troubleshooting Analysis Human Resources Business Analysis Call Centers Customer Satisfaction Leadership Management Program Management Project Planning Software Documentation System Administration Team Leadership Teamwork Telecommunications Time Management Training
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