Alliance Data
Payment Specialist
American Red Cross
Phlebotomist
G4S Secure Solutions International Inc. Jan 2017 - Dec 2018
Security Officer
Doordash Jan 2017 - Dec 2018
Delivery Driver
General Dynamics Information Technology Sep 2014 - Jan 2017
Customer Service Representative
Education:
Hunter High School 2011 - 2014
Skills:
Security Operations Customer Service Office Administration Front Office Crisis Communications Cardiopulmonary Resuscitation First Aid Physical Security Security Security Management Surveillance Microsoft Word Automated External Defibrillator Microsoft Office Microsoft Excel Management Team Leadership Communication Leadership Training Team Building Assembler Quick Witted Keen Listener Picker Computer Blood Collection Data Entry Phone Etiquette Computer Literacy Customer Focused Service Interpersonal Skills Problem Solving Flexible Schedule Critical Thinking Skilled Multi Tasker Investigation
Classic Optical May 2014 - Jun 2014
Extern
3G Communications Jul 2011 - Feb 2013
Customer Service Representative
Education:
Kaplan Career Institute - Cleveland 2013 - 2014
Skills:
Appointment Scheduling Powerpoint Social Media Windows Data Entry Cpr Certified Teaching Event Planning Hipaa Medical Terminology Vital Signs Clerical Skills Medical Records Patient Education Microsoft Office Microsoft Word Emr Microsoft Excel Administration Training Critical Thinking Time Management Medical Billing Customer Service Icd 9 Cpt Research Filing Fax Patient Safety Accounts Receivable Medical Coding Telephone Skills Access Spanish
Quintiles
Senior Manager, Us Training
Quintiles
Associate Director, Product Education For Technology Services at Iqvia
Quintiles
Training Project Manager
Pershing, A Bny Mellon Company Jul 2006 - Jun 2011
Senior Training Specialist
Cendant Corporation Mar 2002 - Jul 2006
Instructional Designer
Education:
Hofstra University 1988 - 1991
Bachelors, Bachelor of Arts, English
County College of Morris 1986 - 1988
Associates, Associate of Arts, Communication
California State University, Los Angeles
Skills:
Training Learning Management Systems E Learning Program Management Blended Learning Instructor Led Training Project Management Instructional Design Technical Writing Vendor Management Captivate Software Documentation Process Improvement Learning Management Training Delivery Employee Training Team Building Technical Training Business Process Improvement Information Architecture Needs Analysis Leadership Development Consulting Change Management Customer Service Elearning Development Lms Administration Lectora Hands on Training Visio Adult Education Webex Sharepoint Business Process Distance Learning Succession Planning Organizational Learning Content Management Adobe Acrobat Performance Improvement Addie Content Development Organizational Effectiveness Online Help Training Needs Analysis Snagit Curriculum Development
Interests:
Animal Welfare Children Arts and Culture Science and Technology