Dana Bruce Berry

US Patent:

6643362, Nov 4, 2003

Filed:

Jul 23, 2001

Appl. No.:

09/912409

Inventors:

Steven J. Hogan - Cedar Rapids IA
Kristi T. Feltz - Cedar Rapids IA
Douglas R. Murdock - Cedar Rapids IA
Todd A. Goodman - Cedar Rapids IA
David J. Vercande - Cedar Rapids IA
Michael R. Tangeman - Cedar Rapids IA
Eric M. Busch - Cedar Rapids IA
Raghavan Kripakaran - Cedar Rapids IA
Madhigubba G. Jayasimha - Cedar Rapids IA
Keith E. Smith - Cedar Rapids IA
Mark A. Austin - Cedar Rapids IA
Dana Bruce Berry - Cedar Rapids IA

Assignee:

Global Crossing, Ltd. - Florham Park NJ

International Classification:

H04M 300

US Classification:

379196, 37911414, 379126

Abstract:

A system and method for processing telephone calls and providing enhanced services is presented. The call processing system includes a network control processor for controlling the processing and routing of the calls and for providing enhanced features, and a matrix switch for routing calls from an originating location to a terminating location. Operator consoles can be included to provide operator assistance to the caller. The network control processor comprises a central message processor that receives call data, determines the type of call, determines the processing required, and determines whether operator assistance is required. A call route distributor allocates an operator console to the call if required. A billing server is used to track billing information for the call while it is in progress. A database server is provided for database look-ups and storage.

US Patent:

8265245, Sep 11, 2012

Filed:

Jul 10, 2006

Appl. No.:

11/483496

Inventors:

Steven J. Hogan - Cedar Rapids IA, US
Kristi T. Feltz - Cedar Rapids IA, US
Douglas R. Murdock - Cedar Rapids IA, US
Todd A. Goodman - Cedar Rapids IA, US
David J. Vercande - Cedar Rapids IA, US
Michael R. Tangeman - Cedar Rapids IA, US
Eric M. Busch - Cedar Rapids IA, US
Raghavan Kripakaran - Cedar Rapids IA, US
Madhigubba G. Jayasimha - Cedar Rapids IA, US
Keith E. Smith - Cedar Rapids IA, US
Mark A. Austin - Cedar Rapids IA, US
Dana Bruce Berry - Cedar Rapids IA, US

Assignee:

Level 3 Communications, LLC - Broomfield CO

International Classification:

H04M 15/00
H04M 3/00

US Classification:

37912702, 37911415, 37911428, 379188

Abstract:

A system and method for processing telephone calls and providing enhanced services is presented. The call processing system includes a network control processor for controlling the processing and routing of the calls and for providing enhanced features, and a matrix switch for routing calls from an originating location to a terminating location. Operator consoles can be included to provide operator assistance to the caller. The network control processor comprises a central message processor that receives call data, determines the type of call, determines the processing required, and determines whether operator assistance is required. A call route distributor allocates an operator console to the call if required. A billing server is used to track billing information for the call while it is in progress. A database server is provided for database look-ups and storage.

US Patent:

20040013253, Jan 22, 2004

Filed:

Jul 11, 2003

Appl. No.:

10/619067

Inventors:

Steven Hogan - Cedar Rapids IA, US
Kristi Feltz - Cedar Rapids IA, US
Douglas Murdock - Cedar Rapids IA, US
Todd Goodman - Cedar Rapids IA, US
David Vercande - Cedar Rapids IA, US
Michael Tangeman - Cedar Rapids IA, US
Eric Busch - Cedar Rapids IA, US
Raghavan Kripakaran - Cedar Rapids IA, US
Madhigubba Jayasimha - Cedar Rapids IA, US
Keith Smith - Cedar Rapids IA, US
Mark Austin - Cedar Rapids IA, US
Dana Berry - Cedar Rapids IA, US

International Classification:

H04M003/00
H04M005/00

US Classification:

379/196000, 379/242000

Abstract:

A system and method for processing telephone calls and providing enhanced services is presented. The call processing system includes a network control processor for controlling the processing and routing of the calls and for providing enhanced features, and a matrix switch for routing calls from an originating location to a terminating location. Operator consoles can be included to provide operator assistance to the caller. The network control processor comprises a central message processor that receives call data, determines the type of call, determines the processing required, and determines whether operator assistance is required. A call route distributor allocates an operator console to the call if required. A billing server is used to track billing information for the call while it is in progress. A database server is provided for database look-ups and storage. The call processing system also includes a validation system, a billing system, a distribution system, and a fraud detection and prevention system. The validation system is used to validate call information to determine whether the call can be placed. The billing system determines rates for calls and calculates the cost of completed calls. The distribution system distributes changes that are made to a master database to the appropriate slave database. The fraud detection and prevention system monitors originating and in-process calls to detect and possibly prevent possible fraudulent uses of phone services and systems. A client interface is provided to facilitate communications among applications and DEF records are used to define specific call processing actions.

US Patent:

62633724, Jul 17, 2001

Filed:

Jul 7, 1998

Appl. No.:

9/111618

Inventors:

Steven J. Hogan - Cedar Rapids IA
Kristi T. Feltz - Cedar Rapids IA
Douglas R. Murdock - Cedar Rapids IA
Todd A. Goodman - Cedar Rapids IA
David J. Vercande - Cedar Rapids IA
Michael R. Tangeman - Cedar Rapids IA
Eric M. Busch - Cedar Rapids IA
Raghavan Kripakaran - Cedar Rapids IA
Madhigubba G. Jayasimha - Cedar Rapids IA
Keith E. Smith - Cedar Rapids IA
Mark A. Austin - Cedar Rapids IA
Dana Bruce Berry - Cedar Rapids IA

Assignee:

Link USA Corp. - Cedar Rapids IA

International Classification:

G06F 1300

US Classification:

709237

Abstract:

A system and method for processing telephone calls and providing enhanced services is presented. The call processing system includes a network control processor for controlling the processing and routing of the calls and for providing enhanced features, and a matrix switch for routing calls from an originating location to a terminating location. Operator consoles can be included to provide operator assistance to the caller. The network control processor comprises a central message processor that receives call data, determines the type of call, determines the processing required, and determines whether operator assistance is required. A call route distributor allocates an operator console to the call if required. A billing server is used to track billing information for the call while it is in progress. A database server is provided for database look-ups and storage.

US Patent:

60163437, Jan 18, 2000

Filed:

Aug 20, 1996

Appl. No.:

8/697134

Inventors:

Steven J. Hogan - Cedar Rapids IA
Kristi T. Feltz - Cedar Rapids IA
Douglas R. Murdock - Cedar Rapids IA
Todd A. Goodman - Cedar Rapids IA
David J. Vercande - Cedar Rapids IA
Michael R. Tangeman - Cedar Rapids IA
Eric M. Busch - Cedar Rapids IA
Raghavan Kripakaran - Cedar Rapids IA
Madhigubba G. Jayasimha - Cedar Rapids IA
Keith E. Smith - Cedar Rapids IA
Mark A. Austin - Cedar Rapids IA
Dana Bruce Berry - Cedar Rapids IA

Assignee:

Link USA Corporation - Cedar Rapids IA

International Classification:

H04M 300
H04M 700

US Classification:

379242

Abstract:

A system and method for processing telephone calls and providing enhanced services is presented. The call processing system includes a network control processor for controlling the processing and routing of the calls and for providing enhanced features, and a matrix switch for routing calls from an originating location to a terminating location. Operator consoles can be included to provide operator assistance to the caller. The network control processor comprises a central message processor that receives call data, determines the type of call, determines the processing required, and determines whether operator assistance is required. A call route distributor allocates an operator console to the call if required. A billing server is used to track billing information for the call while it is in progress. A database server is provided for database look-ups and storage.

US Patent:

58730990, Feb 16, 1999

Filed:

Apr 13, 1995

Appl. No.:

8/421745

Inventors:

Steven J. Hogan - Cedar Rapids IA
Kristi T. Feltz - Cedar Rapids IA
Douglas R. Murdock - Cedar Rapids IA
Todd A. Goodman - Cedar Rapids IA
David J. Vercande - Cedar Rapids IA
Michael R. Tangeman - Cedar Rapids IA
Eric M. Busch - Cedar Rapids IA
Raghavan Kripakaran - Cedar Rapids IA
Madhigubba G. Jayasimha - Cedar Rapids IA
Keith E. Smith - Cedar Rapids IA
Mark A. Austin - Cedar Rapids IA
Dana Bruce Berry - Cedar Rapids IA

Assignee:

LinkUSA Corporation - Cedar Rapids IA

International Classification:

G06F 1730

US Classification:

707204

Abstract:

A system and method for processing telephone calls and providing enhanced services is presented. The call processing system includes a network control processor for controlling the processing and routing of the calls and for providing enhanced features, and a matrix switch for routing calls from an originating location to a terminating location. Operator consoles can be included to provide operator assistance to the caller. The network control processor comprises a central message processor that receives call data, determines the type of call, determines the processing required, and determines whether operator assistance is required. A call route distributor allocates an operator console to the call if required. A billing server is used to track billing information for the call while it is in progress. A database server is provided for database look-ups and storage.

US Patent:

55861750, Dec 17, 1996

Filed:

Jun 2, 1995

Appl. No.:

8/460633

Inventors:

Steven J. Hogan - Cedar Rapids IA
Kristi T. Feltz - Cedar Rapids IA
Douglas R. Murdock - Cedar Rapids IA
Todd A. Goodman - Cedar Rapids IA
David J. Vercande - Cedar Rapids IA
Michael R. Tangeman - Cedar Rapids IA
Eric M. Busch - Cedar Rapids IA
Raghavan Kripakaran - Cedar Rapids IA
Madhigubba G. Jayasimha - Cedar Rapids IA
Keith E. Smith - Cedar Rapids IA
Mark A. Austin - Cedar Rapids IA
Dana B. Berry - Cedar Rapids IA

Assignee:

LinkUSA Corporation - Cedar Rapids IA

International Classification:

H64B 1300

US Classification:

379112

Abstract:

A system and method for processing telephone calls and providing enhanced services is presented. The call processing system includes a network control processor for controlling the processing and routing of the calls and for providing enhanced features, and a matrix switch for routing calls from an originating location to a terminating location. Operator consoles can be included to provide operator assistance to the caller. The network control processor comprises a central message processor that receives call data, determines the type of call, determines the processing required, and determines whether operator assistance is required. A call route distributor allocates an operator console to the call if required. A billing server is used to track billing information for the call while it is in progress. A database server is provided for database look-ups and storage.

US Patent:

55901816, Dec 31, 1996

Filed:

Oct 15, 1993

Appl. No.:

8/136211

Inventors:

Steven J. Hogan - Cedar Rapids IA
Kristi T. Feltz - Cedar Rapids IA
Douglas R. Murdock - Cedar Rapids IA
Todd A. Goodman - Cedar Rapids IA
David J. Vercande - Cedar Rapids IA
Michael R. Tangeman - Cedar Rapids IA
Eric M. Busch - Cedar Rapids IA
Raghavan Kripakaran - Cedar Rapids IA
Madhigubba G. Jayasimha - Cedar Rapids IA
Keith E. Smith - Cedar Rapids IA
Mark A. Austin - Cedar Rapids IA
Dana B. Berry - Cedar Rapids IA

Assignee:

Link USA Corporation - Cedar Rapids IA

International Classification:

H04M 1500
H04M 700

US Classification:

379114

Abstract:

A system and method for processing telephone calls and providing enhanced services is presented. The call processing system includes a network control processor for controlling the processing and routing of the calls and for providing enhanced features, and a matrix switch for routing calls from an originating location to a terminating location. Operator consoles can be included to provide operator assistance to the caller. The network control processor comprises a central message processor that receives call dam, determines the type of call, determines the processing required, and determines whether operator assistance is required. A call route distributor allocates an operator console to the call if required. A billing server is used to track billing information for the call while it is in progress. A database server is provided for database look-ups and storage.