GENBAND Plano, TX May 2010 to Aug 2012 Business & Customer Management - North AmericaNortel Roseville, CA Jan 1999 to May 2010 Director Customer Relationship Management - AmericasNortel Roseville, CA Jan 1994 to Dec 1998 Senior Manager Customer Accounts - North America
Education:
National University Sacramento, CA Apr 1993 Master of Business AdministrationNational University Sacramento, CA Jul 1991 MBA in Marketing
Skills:
Proficient use of Microsoft Office (Word, Excel, PowerPoint, Outlook), Microsoft Visio; effective communicator - written, conversation and presentation - great listener; business acumen; influential negotiator; business tracking and analysis; motivational results oriented Leader
GENBAND Plano, TX May 2010 to Aug 2012 Business & Customer Management North AmericaNortel Roseville, CA Jan 1999 to May 2010 Director Customer Relationship Management AmericasNortel Roseville, CA Jan 1994 to Dec 1998 Senior Manager Customer Accounts North America
Education:
National University Sacramento, CA 1991 to 1993 Master in Business AdministrationNational University Sacramento, CA 1989 to 1991 Bachelor in Business Administration
Skills:
Proficient use of Microsoft Office (Word, Excel, PowerPoint, Outlook), Microsoft Visio, effective communicator written, conversation and presentation great listener, business acumen, influential negotiator, business tracking and analysis, motivational results oriented Leader
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