Daniel J Carpenter

US Patent:

20200244661, Jul 30, 2020

Filed:

Apr 17, 2020

Appl. No.:

16/851747

Inventors:

- Charlotte NC, US
Daniel L. Carpenter - Charlotte NC, US
Kapil Pruthi - Bothell WA, US
Xianhong Zhang - Issaquah WA, US
Apeksh M. Dave - Weddington NC, US
Elizabeth Votaw - Potomac MD, US
Andrew T. Keys - Albany OR, US

International Classification:

H04L 29/06

Abstract:

Aspects of the disclosure relate to linking channel-specific systems with a user authentication hub. In some embodiments, a computing platform may receive, from a telephone agent support computer system associated with a telephone agent channel, an authentication request for a user account. The computing platform may generate a set of one or more authentication prompts based on a set of authentication rules defined for the telephone agent channel and may provide the set of one or more authentication prompts generated based on the set of authentication rules defined for the telephone agent channel. Subsequently, the computing platform may validate one or more responses to the set of one or more authentication prompts. Based on validating the one or more responses, the computing platform may provide user account information associated with the user account to the telephone agent support computer system associated with the telephone agent channel.

US Patent:

20200226603, Jul 16, 2020

Filed:

Mar 27, 2020

Appl. No.:

16/832492

Inventors:

- Charlotte NC, US
Daniel L. Carpenter - Charlotte NC, US
Kapil Pruthi - Bothell WA, US
Xianhong Zhang - Issaquah WA, US
Apeksh M. Dave - Weddington NC, US
Elizabeth Votaw - Potomac MD, US
Andrew T. Keys - Albany OR, US

International Classification:

G06Q 20/40
H04W 12/06
G06Q 20/32

Abstract:

Aspects of the disclosure relate to linking channel-specific systems with a user authentication hub. In some embodiments, a computing platform may receive, from a mobile device, an authentication request for a user account and may generate one or more authentication prompts. Subsequently, the computing platform may provide the one or more authentication prompts and may validate responses to the authentication prompts. Based on validating the responses to the authentication prompts, the computing platform may generate one or more security questions based on historical information associated with the user account. Subsequently, the computing platform may provide the one or more security questions and may validate one or more responses to the one or more security questions. Based on validating the one or more responses to the one or more security questions, the computing platform may provide user account information associated with the user account to the mobile device.

US Patent:

20200026828, Jan 23, 2020

Filed:

Sep 27, 2019

Appl. No.:

16/585138

Inventors:

- Charlotte NC, US
Daniel L. Carpenter - Matthews NC, US
Xianhong Zhang - Issaquah WA, US
Michael Toth - Charlotte NC, US

International Classification:

G06F 21/31
G06N 20/00
H04M 15/00
H04M 15/06
H04L 29/06

Abstract:

Aspects of the disclosure relate to multicomputer processing and authentication of user data associated with telephone calls. A call security assessment computing platform may receive data associated with a telephone call made from a user computing device. Subsequently, the call security assessment computing platform may parse the received data to identify header information in a Session Initial Protocol (SIP) header. The platform then may analyze the header information to generate a call fingerprint for the telephone call. This call fingerprint may then be transmitted to one or more call authentication computing platforms, which return one or more call security responses that may further characterize security features of the telephone call. The call fingerprint and the call security responses may then be used to determine a call security score, which may be transmitted in a notification to a call handling system in order to adjust how the call is handled.

US Patent:

20190236248, Aug 1, 2019

Filed:

Nov 8, 2018

Appl. No.:

16/184198

Inventors:

- Charlotte NC, US
Daniel L. Carpenter - Matthews NC, US
Xianhong Zhang - Issaquah WA, US
Michael Toth - Charlotte NC, US

International Classification:

G06F 21/31
H04M 15/00
G06F 15/18
H04M 15/06

Abstract:

Aspects of the disclosure relate to multicomputer processing and authentication of user data associated with telephone calls. A call security assessment computing platform may receive data associated with a telephone call made from a user computing device. Subsequently, the call security assessment computing platform may parse the received data to identify header information in a Session Initial Protocol (SIP) header. The platform then may analyze the header information to generate a call fingerprint for the telephone call. This call fingerprint may then be transmitted to one or more call authentication computing platforms, which return one or more call security responses that may further characterize security features of the telephone call. The call fingerprint and the call security responses may then be used to determine a call security score, which may be transmitted in a notification to a call handling system in order to adjust how the call is handled.

US Patent:

20170330191, Nov 16, 2017

Filed:

May 15, 2016

Appl. No.:

15/155048

Inventors:

- Charlotte NC, US
Daniel L. Carpenter - Charlotte NC, US
Kapil Pruthi - Bothell WA, US
Xianhong Zhang - Issaquah WA, US
Apeksh M. Dave - Weddington NC, US
Elizabeth S. Votaw - Potomac MD, US
Andrew T. Keys - Albany OR, US

International Classification:

G06Q 20/40
G06Q 20/32
G06Q 20/40
H04W 12/06

Abstract:

Aspects of the disclosure relate to linking channel-specific systems with a user authentication hub. In some embodiments, a computing platform may receive, from a mobile device, an authentication request for a user account and may generate one or more authentication prompts. Subsequently, the computing platform may provide the one or more authentication prompts and may validate responses to the authentication prompts. Based on validating the responses to the authentication prompts, the computing platform may generate one or more security questions based on historical information associated with the user account. Subsequently, the computing platform may provide the one or more security questions and may validate one or more responses to the one or more security questions. Based on validating the one or more responses to the one or more security questions, the computing platform may provide user account information associated with the user account to the mobile device.

US Patent:

20170331824, Nov 16, 2017

Filed:

May 15, 2016

Appl. No.:

15/155044

Inventors:

- Charlotte NC, US
Daniel L. Carpenter - Charlotte NC, US
Kapil Pruthi - Bothell WA, US
Xianhong Zhang - Issaquah WA, US
Apeksh M. Dave - Weddington NC, US
Elizabeth S. Votaw - Potomac MD, US
Andrew T. Keys - Albany OR, US

International Classification:

H04L 29/06
H04L 29/06
H04L 29/06
H04W 12/06
H04L 29/06

Abstract:

Aspects of the disclosure relate to linking channel-specific systems with a user authentication hub. In some embodiments, a computing platform may receive, from a telephone agent support computer system associated with a telephone agent channel, an authentication request for a user account. The computing platform may generate a set of one or more authentication prompts based on a set of authentication rules defined for the telephone agent channel and may provide the set of one or more authentication prompts generated based on the set of authentication rules defined for the telephone agent channel. Subsequently, the computing platform may validate one or more responses to the set of one or more authentication prompts. Based on validating the one or more responses, the computing platform may provide user account information associated with the user account to the telephone agent support computer system associated with the telephone agent channel.

US Patent:

20160171460, Jun 16, 2016

Filed:

Feb 4, 2016

Appl. No.:

15/016138

Inventors:

- Charlotte NC, US
Joseph Neil Johansen - Rock Hill SC, US
Michael E. Toth - Charlotte NC, US
Daniel Lynn Carpenter - Matthews NC, US
Hood Qaim-Maqami - Montclair NJ, US
Carrie Anne Hanson - Charlotte NC, US
Elizabeth S. Votaw - Potomac MD, US

International Classification:

G06Q 20/10
H04L 29/06

Abstract:

Embodiments are directed to systems, methods and computer program products for sorting mobile banking functions into authentication buckets. Embodiments determine, for each of a plurality of mobile banking functions, a corresponding authentication buckets, where each authentication bucket corresponds with a level of authentication. Some embodiments receive a request, from a user, to access a function; access the plurality of authentication buckets to determine which of the authentication buckets corresponds with the requested function; determine the level of authentication associated with the determined authentication bucket; determine which authentication types are associated with the level of authentication; request authentication credentials corresponding to the authentication types; receive authentication credentials from the user; validate the authentication credentials, thereby resulting in a successful validation of the authentication credentials; and, in response to the successful validation of the authentication credentials, enable access to the function requested by the user.

US Patent:

20160155189, Jun 2, 2016

Filed:

Feb 4, 2016

Appl. No.:

15/016132

Inventors:

- Charlotte NC, US
Joseph Neil Johansen - Rock Hill SC, US
Michael E. Toth - Charlotte NC, US
Daniel Lynn Carpenter - Matthews NC, US
Hood Qaim-Maqami - Montclair NJ, US
Carrie Anne Hanson - Charlotte NC, US
Elizabeth S. Votaw - Potomac MD, US

International Classification:

G06Q 40/02
G06Q 20/10

Abstract:

Embodiments are directed to systems, methods and computer program products for sorting mobile banking functions into authentication buckets. Embodiments determine, for each of a plurality of mobile banking functions, a corresponding authentication buckets, where each authentication bucket corresponds with a level of authentication. Some embodiments receive a request, from a user, to access a function; access the plurality of authentication buckets to determine which of the authentication buckets corresponds with the requested function; determine the level of authentication associated with the determined authentication bucket; determine which authentication types are associated with the level of authentication; request authentication credentials corresponding to the authentication types; receive authentication credentials from the user; validate the authentication credentials, thereby resulting in a successful validation of the authentication credentials; and, in response to the successful validation of the authentication credentials, enable access to the function requested by the user.

Address:

4221 Satterwythe Ln, Charlotte, NC 28215

Phone:

(757)3699336

VIN:

5TDYY5G18AS027548

Make:

TOYOTA

Model:

SEQUOIA

Year:

2010