Ho Ming Luk - San Diego CA, US Daniel J. Dotson - Poway CA, US Paul C. Dulany - San Diego CA, US Revathi Subramanian - San Diego CA, US Brian Lee Duke - Poway CA, US Vijay S. Desai - San Diego CA, US
International Classification:
G06Q 40/00 G06F 15/18 G06N 5/02
US Classification:
705 44, 706 46, 706 47, 706 12
Abstract:
Systems and methods are provided for providing real-time scoring of received transaction data. Transaction data describing a particular transaction that has occurred is received. The transaction data is stored in an enterprise database, where the enterprise database is configured to store transactions of disparate types, where the transaction data is stored using a plurality of segments, where a segment is formatted according to a template, and where the template is selected based on an attribute of the transaction, wherein the attribute is a customer attribute, an activity attribute, or a channel attribute. A transaction type of the particular transaction is determined. One or more models are selected from a pool of models based on the transaction type, wherein the one or more models are configured based on a plurality of records from the enterprise database, and a score of the received transaction data is generated based on the transaction data.