May 2014 to 2000 Helpdesk AnalystWidepoint Technologies for Abbvie Waukegan, IL Nov 2013 to Apr 2014 Desktop Support TechnicianDell Services, Federal Government Accelerated Solutions Inc Washington, DC May 2011 to Sep 2013 Windows Desktop Support TechnicianInterface Computer Corporation Frederick, MD Oct 2010 to Apr 2011 Desktop Support TechnicianCareer Technical Institute Washington, DC Mar 2010 to Sep 2010 A+ and Network+ Certification InstructorUnisys Corporation Reston, VA Oct 2005 to Mar 2009 Client Infrastructure RepresentativeWebrizon/Franconnect Vienna, VA Aug 2004 to Sep 2005 Customer Service AnalystBiOS Corporation Tokyo, JP Aug 2002 to Aug 2004 Desktop Support TechnicianINTERAC Co Tokyo, JP Jun 1994 to Aug 2002 Teacher Trainer/Language ConsultantNorthwest Airlines Chicago, IL Jun 1991 to Oct 1993 Account ManagerNorthwest Airlines Chicago, IL Mar 1989 to Jun 1991 Automation TrainerNorthwest Airlines Chicago, IL Mar 1985 to Mar 1989 Reservations Sales Agent
Education:
University of California Los Angeles, CA Jun 1982 Bachelor of Arts in Behavioral Psychology