Skills:
Program Management, Project Management, IT Governance, IT Strategy, Risk Management, Problem Management, Change Management, Incident Management, Business Management, Problem Solving, Business Reporting, SLA Tracking, Compliance, Leadership, Mentoring, Team-building, Teamwork, Analytics, Business Analysis, Big Data, Unified Communications, Call Centers, Data Centers, Interconnected Systems, Cisco Networking, Cisco Unified Communications Manager, Networking, Nortel PBX, Avaya PBX, Network Security, CRM, Joomla CMS, Drupal CMS, Simple Machines CMS, Wordpress CMS, Web Services, Servers, Microsoft Server, Microsoft Office, Microsoft Sharepoint, Clarity, Google Drive for Business, Google Apps, Chrome, Firefox, Internet Explorer, Android, Linux, Databases, Voice Over Internet Protocols (VOIP), Routing, Switching, Internet Protocols (IP), Enterprise IT Architecture, Sales, Customer Service, Customer Support, Conflict Resolution