Support.com Sep 2017 - Apr 2018
Remote Client Services Technician
Sykes May 2014 - Sep 2015
Team Supervisor
Sunoco Jan 31, 1998 - Jun 30, 2001
Facility Training Manager
Country I Link Jan 31, 1998 - Jun 30, 2001
Company Owner
Country I-Link Jan 31, 1998 - Jun 30, 2001
Company Owner and It Technician
Education:
Hacc, Central Pennsylvania's Community College 1988 - 1990
Shippensburg University of Pennsylvania 1987 - 1989
Shippensburg University of Pennsylvania
Skills:
Management Internet Services Business Development Technical Support Telecommunications Account Management Product Management Start Ups Voip Training Mobile Devices Microsoft Office Mentoring Team Leadership Time Management Active Listener Problem Solving Easily Adaptable Customer Relationship Management Sap Positive Coaching Knowledge Base
Languages:
English
Certifications:
Comptia A+ Ce Certification Comptia Network+ Ce Certification Comptia It Operations Specialist – Cios Stackable Certification
Finley Elementary School Holtville CA 1967-1971, Holtville Junior High School Holtville CA 1971-1973, Sam Brannan Middle School Sacramento CA 1973-1975
Anna Spence, Kimberly Seeley, Jenn Wester, Debbie Mitchum, Kathy Hare, Donna Ervin, Michael Kennedy, George Moye, Katherine Davis, Keith Smith, Carl Hill