Lumen Technologies
Senior Manager Over Service Management
Centurylink Jun 2011 - Sep 2013
Network Reliability Center Supervisor
Centurylink Jun 2011 - Sep 2013
Network Reliability Operations Center Supervisor
Centurylink May 2010 - Jun 2011
Operations Technician Ii - Event Manager
Centurylink Mar 2008 - May 2010
Network Operations Technician Ii
Education:
East Carolina University 2016
Seminole State College of Florida 2001
Associates
East Carolina University
Masters, Master of International Studies, Management
Skills:
Cisco Technologies Switches Routers Ethernet Troubleshooting Mpls Computer Network Operations Networking Voip Ip Wireless Frame Relay Firewalls Atm Networks Juniper Juniper Technologies Voice Over Ip Internet Protocol Cisco Systems Products Multiprotocol Label Switching Leadership Technical Leadership Customer Service Managed Services Network Installation Sharepoint Solarwinds Bmc Remedy Netcool Microsoft Office Itil Reporting and Analysis Staff Development Staff Training Hiring
Certifications:
Axelos Global Best Practice Cisco Cisco Meraki Itil Foundation Certificate In It Service Management Ccent Certified Meraki Networking Associate
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