The Intech Group, Inc. Feb 2010 - Aug 2013
Global Affiliate
Global Knowledge Training Mar 2000 - Aug 2009
Manager, It Services
Nortel 1994 - 1997
Senior Manager, Virtual Reality
Nortel Jan 1982 - Dec 1995
Technical Trainer, Course Designer, Course and Product Training Manager
Education:
Amberton University 1989 - 1993
Bachelors, Business Administration, Business
Midwestern State University
Skills:
Training Management Leadership Telecommunications Project Management Networking Project Planning Team Building It Service Management Budgets Call Centers Employee Training Technical Support Vendor Management Voip Program Management Network Design Security Software Documentation System Administration Disaster Recovery Team Leadership Marketing Strategy Cross Functional Team Leadership Unified Communications Account Management Coaching Change Management Troubleshooting Business Development Process Improvement Product Management Business Process Improvement Data Center Customer Service Ip Crm Integration
Intech since 2010
Global Affiliate
Global Knowledge Mar 2000 - Aug 2009
Manager, IT Services
Nortel 1994 - 1997
Sr. Manager, Virtual Reality
Northern Telecom Jan 1990 - Dec 1995
Manager, Technical Training
Education:
Amberton University 1989 - 1993
Bachelor, Business Administration