FedEx - Memphis, since Apr 2013
Help Desk Analyst
Genesis Networks Enterprises, LLC - Memphis, TN Mar 2012 - Feb 2013
Network Associate
Sullivan and Cogliano for CompuCom - Smith & Nephew Sep 2010 - Mar 2012
Desktop Support Engineer
Siemens IT Solutions and Services 2009 - 2010
IT Tech
CHARLESTON AREA MEDICAL CENTER (CAMC) - Charleston, West Virginia Area Dec 2009 - Jul 2010
DESKTOP TELECOM SUPPORT
Education:
MICHIGAN TECHNOLOGY SERVICE 2008 - 2008
Study Cisco networks, CCNA
NATIONAL INSTITUTE OF TECHNOLOGY 1989 - 1992
Associates Degree, Electronic
WAYNE COUNTY COMMUNITY COLLEGE 1980 - 1981
BUSINESS OF ADMINISTRATION, Business
Mumford High School 1976 - 1980
High school stuff, General
Skills:
Computer Hardware Cabling Troubleshooting Switches Disaster Recovery AS400 Shipping Telecommunications SAP Inventory Management Video Audio Production Management GUI PLC Pro Tools Software Installation Windows Network Administration Servers XP Printers Desktop Support Active Directory Hardware Laptops Customer Relations Operating Systems Documentation Access Microsoft Office TCP/IP Customer Service Lighting Problem Solving VPN Deployment Word Outlook Visio System Administration Sales Support Data Entry Cisco Dell Computers Database Administration Cisco Routers Automation Programming Maintenance & Repair
Mumford HS Detroit MI - General, NATIONAL INSTITUTE OF TECHNOLOGY (Everest University) - ELECTRONICS ENGINEERING TECHNOLOGY, WAYNE COUNTY COMMUNITY COLLEGE - BUSINESS OF ADMINISTRATION, MICHIGAN TECHNOLOGY SERVICE - CISCO ROUTER AND SWITCHES
About:
"I believe in acting like a salesperson and thinking like a technician".