Mar 2013 to 2000 Tier 3 Technical SupportHarbortouch Allentown, PA Jul 2011 to Mar 2013 Product DevelopmentHarbortouch Allentown, PA Mar 2011 to Jul 2011 Training SupervisorHarbortouch High Bridge, NJ Mar 2010 to Mar 2011 Technical SupportGamestop Phillipsburg, NJ Sep 2008 to Mar 2010 Key HolderJ&W University Providence, RI May 2007 to Aug 2008 Sr. Laboratory AssistantScaran Oil Staten Island, NY May 2005 to Aug 2005 IT AssistantJ&W University Providence, RI Sep 2004 to May 2005 Laboratory AssistantScaran Oil Staten Island, NY May 2004 to Sep 2004 IT Assistant
Education:
Johnson & Wales University Providence, RI Aug 2008 BS in Information Science
Skills:
Software/Hardware Troubleshooting and Q/A, vendor relations, technical writing/documentation