Skills:
Software and Hardware Skills: Windows 7/8, XP, 2000, Vista, DOS, MS Office Suites (2003, 2007, 2010), Internet Explorer, Mozilla Firefox, Safari, Chrome, Lotus Notes, MS Outlook, MS Express, Norton Antivirus, AVG, Active Directory, AS400, JD Edwards, E1 Oracle, Java, VNC Remote Assistance, Norton Ghost, MalwareBytes, System Mechanics, Norton Utilities, MS SysPrep, WinZip, WebEx, Nero, Cisco VPN, eTrust, Windows Updates, Windows Firewall, Adobe Software, RealPlayer, QuickTime, Adobe Photoshop, Software Updates, Installations, Configurations, Ticket Systems, Group Soft Help Desk Ticket System, Wi-Fi, Mocha TN5250, BIOS Updates, Firmware Updates and Networking, Desktops, Laptops, Installations, Handheld Scanners, Printers, Hard Drives, Digital Cameras, Memory, CDROM Drives, Laptop LCDs, Batteries, Keyboards, Mice, KVM Switch, Routers, Cables, Power Supplies, CPUs, Fans, PC Maintenance, Speakers and Mobile Phones.