Ability Network May 2016 - Sep 2017
Director of Implementation and Enrollment
Conservis May 2016 - Sep 2017
Vice President of Customer Success
Qumu Corporation Jul 2014 - Mar 2016
Director of Saas Delivery, Cloud Operations, and Managed Services
Symantec Aug 2010 - Jul 2014
Senior Manager, Managed Application Services
Symantec Jul 2008 - Aug 2012
Senior Manager, Business Critical Services
Education:
Hamline University 2012 - 2012
Master of Business Administration, Masters
Hamline University 2008 - 2010
Master of Business Administration, Masters
Concordia College 1991 - 1995
Bachelors, Bachelor of Arts, Biochemistry, Biology, Anatomy, Medicine
Skills:
Enterprise Software Management Crm Strategy Leadership Integration Service Delivery Cross Functional Team Leadership Managed Services Product Management Cloud Computing Program Management Business Strategy Business Analysis Team Management Process Improvement Strategic Planning Customer Relationship Management Business Continuity Global Delivery Global Operations Saas Vendor Management New Service Development Business Process Improvement Software As A Service Project Management Cloud Solution Selling Customer Retention Solution Focused Hybrid Cloud Cloud Applications Web Video Content Management Iaas Use Case Analysis Information Security Data Privacy Contract Negotiation Contract Management Scrum Requirements Management Team Building
Aug 2010 to 2000 Senior Manager, Managed ServicesSYMANTEC CORPORATION Roseville, MN Aug 2008 to Aug 2012 Senior Manager, Business Critical ServicesSymantec, Business Critical Services Roseville, MN Feb 2006 to Aug 2008 Business Critical Account ManagerACCENTURE Minneapolis, MN May 1998 to Dec 2005 Account Executive
Education:
HAMLINE UNIVERSITY Saint Paul, MN 2010 MBA in Business AdministrationCONCORDIA COLLEGE Moorhead, MN 1995 Bachelor of Arts in Pre-Medicine