David Grunsted - Novi MI, US Christopher Krebs - Bellevue NE, US Bruce Botkin - Bellevue NE, US Daniel Kemp - Omaha NE, US Kevin Dohrmann - Whitmore Lake MI, US
Assignee:
National Tech Team Inc.
International Classification:
H04M001/00 H04M003/00
US Classification:
379/350000, 379/900000
Abstract:
In accordance with the present invention a process for initiating a telephone call, comprises the steps, performed by a processor, of: receiving a network request identifying a telephone number and an account number; retrieving from the database a telephone number associated with the account number; and signaling a telephone switch to place a call connecting instruments corresponding to the telephone number from the request and the telephone number retrieved from the database.
Method And Apparatus For Initiating Telephone Calls Using A Data Network
David P. Grunsted - Novi MI Christopher C. Krebs - Bellevue NE Bruce A. Botkin - Bellevue NE Daniel L. Kemp - Omaha NE Kevin Dohrmann - Whitmore Lake MI
Assignee:
National Tech Team Inc. - Dearborn MI
International Classification:
H04M 342
US Classification:
379350
Abstract:
In accordance with the present invention a process for initiating a telephone call, comprises the steps, performed by a processor, of: receiving a network request identifying a telephone number and an account number; retrieving from the database a telephone number associated with the account number; and signaling a telephone switch to place a call connecting instruments corresponding to the telephone number from the request and the telephone number retrieved from the database.