David O Rietz

US Patent:

20120089431, Apr 12, 2012

Filed:

Oct 8, 2010

Appl. No.:

12/900649

Inventors:

Kenton C. Smith - Monroe NC, US
Ruben C. Berumen - Miami FL, US
Richard T. Mattingly - Charlotte NC, US
Jason Daniel Latta - Charlotte NC, US
Anurag Amatya - Denver CO, US
John Austin Curl - Belmont NC, US
David Stuart Rietz - Charlotte NC, US
Clifford Todd Barnett - Charlotte NC, US

Assignee:

BANK OF AMERICA CORPORATION - Charlotte NC

International Classification:

G06Q 10/00

US Classification:

705 713, 705 712

Abstract:

A system and method of determining a recommended location for performing a work function is provided. In some examples, the system and method may include receiving a plurality of process criteria, such as hours of operation associated with the work function, type of work performed, skill set desired, language skills desired, etc. The system and method may further include receiving a plurality of provider attributes, such as languages spoken, knowledge base/skill set, flexibility of staffing, etc. One or more recommended locations for performing the work function may be determined based on the business and provider attributes.

Address:

4018 Chevington Rd, Charlotte, NC 28226

Phone:

(704)2588281

VIN:

3VWDX7AJXBM309209

Make:

VOLKSWAGEN

Model:

JETTA

Year:

2011