Ead Telecom
Enterprise Support Advocate Tier 2
At&T Jun 2003 - Jun 2015
Laptop and Data Support
Becloud, Llc Apr 2012 - Nov 2012
Intern
Education:
University of Phoenix 2008 - 2011
Master of Business Administration, Masters, Management
Skills:
Computer Network Operations Wireless Cisco Technologies Telecommunications Vpn Call Centers Mobile Devices Project Management Microsoft Excel Vendor Management Customer Satisfaction Customer Service Leadership Microsoft Office Team Building Technical Support Troubleshooting Team Management Laptops Cellular Communications Wide Area Network Windows 7 Coaching Computer Hardware
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