St Georges College
Secretary
Idemia Jan 2011 - Jan 2016
Head of Customer Service South Cone
Qatar Airways Mar 2010 - Dec 2010
Senior Airport Services Agent
Emirates Jul 2002 - Mar 2010
Ticket Desk Supervisor
Education:
St. Georges College 1984 - 1988
Skills:
2008 Check In Procedures 2003 Fares and Ticketing 2001 Choice Selling Techniques 2000 Ticketing and Fares Sabre 2000 New Hire Sabre 2000 Telephone Sales 1998 Realising Your Selling Potential 1997 Introduction To Leadership and Management 1996 Professional Selling and Negotiating 1995 Fares Course 1993 Winning For Customers 1992 How To Sell In A Competitive Market 1991 British Airways Foundations 1991 Welcome To British Airways Customer Satisfaction Team Leadership Management Training Crm English Budgets Negotiation Telecommunications Customer Service Team Management