Uc Merced
Chief of Staff, Physical Operations, Planning and Development
Uc Merced Aug 2017 - Aug 2018
Executive Advisor, Physical Operations, Planning and Development
Houston Isd Feb 2016 - Apr 2017
Manager, Energy and Sustainability
Envirotech Consultants, Inc. Nov 2005 - Jun 2009
Senior Project Manager
Professional Service Industries, Inc. (Psi) 2000 - 2004
Project Scientist
Education:
Harvard Extension School 2014 - 2017
Masters, Liberal Arts, Sustainability, Sustainability Studies
University of California, Berkeley 1981 - 1986
Bachelors, Bachelor of Arts, Environmental Science
Skills:
Sustainability Research Environmental Science Environmental Policy Environmental Awareness Public Speaking Microsoft Office Energy Efficiency Environmental Compliance Regulatory Requirements Leadership Project Planning Project Management Strategic Planning
Amazon Sep 2017 - Feb 2018
Retail Customer Expirience Associate
At&T May 1, 2013 - Mar 2017
Assistant Store Manager and Team Lead
At&T Jul 2008 - May 2013
Team Manager
At&T Apr 2003 - Jul 2008
Customer Service Representative and Manager Intern
United States Postal Service Apr 2003 - Jul 2008
Pse
Education:
Pace University - Pleasantville/Briarcliff Campus 2016 - 2020
Bachelors, Telecommunications, Management
Ivy Tech Community College 1996 - 2000
Associates, Business Administration, Management, Business Administration and Management
Skills:
Customer Experience Wireless Customer Satisfaction Telecommunications Account Management Call Centers Customer Retention Direct Sales Mobile Devices Managed Services Unified Communications Sales Operations Customer Service Team Leadership Sales Process Project Management Team Building Sales Management Leadership Microsoft Office Training Sales Management Cross Functional Team Leadership Process Improvement Office Administration Office Management Travel Arrangements Expense Reports Ordering Office Supplies Scheduling Merchandising Inventory Management Conflict Resolution Escalation Resolution