Deborah Y Rozzi

It Business Support Analyst

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Location:

Albuquerque, NM

Industry:

Utilities

Work:

New Mexico Gas Company Jan 2009 - Jun 2017
Technical Support Analyst
New Mexico Gas Company Jan 2009 - Jun 2017
It Business Support Analyst
Pnm Resources Aug 1995 - Jan 2009
Senior Automated Computer Operator

Education:

Colorado Technical University 2006 - 2008
Master of Science, Masters, Management, Computer and Information Systems, Information Systems National American University 2001 - 2005
Bachelors, Bachelor of Science, Management National American University
Associates, Associate of Arts

Skills:

Sharepoint
Documentation
Troubleshooting
Change Management
Mobile Devices
Mobile Device Management
Technical Support
Windows Server
Software Documentation
Software Installation
Laptops
Disaster Recovery
Security
Active Directory
Computer Hardware
Testing
Help Desk Support
Sccm
Vendor Management
Itil
Network Security
Antivirus
Computer Security
System Administration
Vpn
Windows 7
Operating Systems
Remote Desktop
Microsoft Exchange
It Operations
Visio
Incident Management
Blackberry Enterprise Server
Group Policy
Hardware
Servers
Hardware Support
Information Technology
Remote Access
System Deployment
Backup Exec
Desktop Computers
Comptia
Tivoli Storage Manager
Microsoft Office
Ios Configuration
Ios Security
Maas360 Administration
Problem Management
Security Incident Response
Security Policy Development

Certifications:

Network +
Security +
Itil Foundation Certificate In It Service Management
Comptia

Senior Computer Operator

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Location:

Albuquerque, NM

Industry:

Utilities

Work:

Education:

Deborah Rozzi

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