Intercontinental Hotels Group (Ihg) Oct 2005 - Jan 2015
Regional Manager, Quality
Intercontinental Hotels Group (Ihg) Oct 2005 - Jan 2015
Director, West Region, Latin America and Mexico, Guest Experience and Brand Consistency
Intercontinental Hotels Group (Ihg) Oct 1995 - Jun 2005
Property Improvement Consultant
Intercontinental Hotels Group (Ihg) Oct 1991 - Oct 1995
Quality Consultant, Quality
General Motors May 1979 - Dec 1989
Supervisor - Body Shop
Education:
World Changers Bible School 2007 - 2009
Associates
University of Phoenix 2006 - 2008
Masters, Master of Arts, Marketing
Georgia State University 1985 - 1990
Bachelors, Bachelor of Science, Business
Skills:
Hospitality Management Hospitality Hospitality Industry Customer Satisfaction Hotel Management Team Building Customer Service Analysis
Martha Jeglosky, Victoria Wells, Terry Morgan, Susan Still, Julie Lemaire, Jenifer Hixson, Stefani Grandberg, Judith Suskind, Anne Holloway, Alan Nexon, Finn Carter, Lise Kirk
Sherman Elementary School St. Louis MO 1966-1970, Bel Ridge Elementary School Normandy MO 2000-2004, Pine Lawn Elementary School Normandy MO 2002-2004, Normandy Middle School Normandy MO 2005-2006
Community:
Sequina Jones, Ethel Irby, Angela Lane, Shameia Green, Agnes Xxxxxxxxxxxx, Ashley Lane, Latoya Davis, Adrian Hooper, Christen Bigham, Ryan Ryan Brown