Capital One
Credit Underwriter
Hsbc Aug 2000 - Feb 2011
Senior Customer Service Representative High Sales and Retention
Hsbc Aug 2000 - Jan 2010
Senior Customer Service
Quest Diagnostics Sep 1997 - Aug 2000
Laboratory Assistant
Education:
University of Nevada - Las Vegas 2009 - 2009
Associates
College of So. Nv High School East 2003 - 2005
Skills:
Data Analysis Training and Development Customer Service Hipaa Call Centers Ehr Process Improvement Team Building Operations Management Account Management Health Information Management Strategic Planning Sales Customer Retention Medical Records Healthcare Information Technology Medical Billing Cpt Icd 9 Credit Medical Coding Hospitals Employee Training Medical Terminology Software Documentation Documentations Emr Training Project Management Healthcare
2012 to 2000 Credit UnderwriterHSBC Las Vegas, NV Oct 2010 to May 2012 Customer Service RepresentativeHSBC Las Vegas, NV Aug 2000 to Jan 2010 Customer Service Representative
Education:
CSN Las Vegas, NV 2012 to 2012 None in Workforce management for EHRsCSN Las Vegas, NV 2010 to 2010 None in RN programCSN Las Vegas, NV 2003 to 2005 AS in Health information technology
Skills:
Coding Billing. Abstracting Analysis data management