Mercedes-Benz of Orange Park
Automotive Service Advisor
Mbusa 2003 - Aug 2018
Education Specialist
Mercedes-Benz Usa Oct 2003 - Aug 2018
After Sales Operations Manager
Mercedes-Benz Usa 2003 - 2008
Technical Education Specialist
Universal Technical Institute 2002 - 2003
Technical Specialist
Education:
Florida State College at Jacksonville 2000 - 2002
Associates, Associate of Arts, Education
Skills:
Automotive Customer Satisfaction Team Building Customer Retention Vehicles Customer Service Automobile Training Process Improvement Continuous Improvement Sales Process Sales Management Profit Strategic Planning Automotive Repair Management Leadership Coaching Instructional Design Operations Management Sales Parts Team Leadership Leadership Development Instructor Led Training Microsoft Excel Cross Functional Team Leadership Microsoft Office Project Management Technical Writing Captivate Program Management
Dennis Blanco (1983-1987), Alex Hall (2000-2004), Jacob Tippmann (2004-2008), Matt Offerle (1992-1996), Jamie Reed (1993-1997), Curtis Swihart (1990-1994)