The Advisory Board Company Oct 2012 - Mar 2018
Member Support Analyst
Optum (Formerly Alere Wellbeing) Oct 2012 - Mar 2018
Client Services - Senior Support
Activestrategy, Inc. Apr 2011 - Oct 2012
Technical Support Analyst
Gap Apr 2010 - Apr 2011
Customer Experience Expert and Brand Logistics Manager
Education:
Keller Graduate School of Management of Devry University 2010 - 2011
Master of Business Administration, Masters
Eastern University 2005 - 2009
Bachelors, Bachelor of Arts, Mathematics
Atlantic Christian School 2005
Skills:
Management Customer Service Quality Assurance Social Media Analysis Microsoft Office Microsoft Word Microsoft Excel Program Management Teamwork Customer Relations Powerpoint Word Database Design Html Sales Leadership Event Planning Public Speaking Data Analysis Sql