Usability Professionals' Association 2000 - 2010
Member
USAA Sep 2007 - May 2008
Customer Experience Analyst in Member Intelligence & Usability
Sabre Holdings Dec 1998 - Aug 2007
Usability Principal / Manager
Asymetrix Learning Systems (Click2Learn) Oct 1997 - Nov 1998
Senior Instructional Designer
Raytheon-Hughes Training, Inc. (Link) Sep 1995 - Oct 1997
Computer-Based Training Specialist and Training Analyst
Education:
University of North Texas 1991 - 1993
M.S., Cognitive System and Computer Education
The University of Dallas 1987 - 1990
M.B.A., Management Information Systems
Illinois State University 1974 - 1977
B.A. with Honors, French, German