Nike
Flow and Planner
Nike
Operations Specialist
Fedex Services Oct 2011 - Jul 2015
Senior Customer Support Representative
Prologistix/Excel For Zimmer Spine Oct 2011 - Jul 2015
Part Time Picker and Packer
Dal-Tile Corp Apr 2008 - Jun 2011
Assist Operations Manager
Education:
Swift Driving Academy 2007 - 2008
Swift Driving Academy 2007
University of Phoenix 2004 - 2006
Bachelors, Bachelor of Science, Commerce
Skills:
Management Data Entry Customer Service Training Leadership Purchasing Sales Human Resources Payroll Call Centers Retail Project Planning Transportation Shipping Office Management Policy Warehousing Distribution Center Operations Team Building Microsoft Office Strategic Planning Logistics Inventory Management Process Improvement Microsoft Excel Customer Satisfaction Operations Management Public Speaking New Business Development Team Leadership Microsoft Word Sales Management
Dal-Tile Corp Memphis, TN Apr 2008 to Jun 2011 Logistics / Administration ManagerMilwaukee Electric Tool Distribution Center Olive Branch, MS 2003 to 2006 Customer Service RepresentativeKelly Temporary Service Memphis, TN 2001 to 2003 Customer Service Representative/ Picker and Packing/ Material HandlerUnited States Postal Service Distribution Center Memphis, TN 1998 to 2001 Material Handler and Shipping/ Receiving ClerkTarget Retail Store Memphis, TN 1997 to 1999 Level III Team Leader
Oct 2011 to 2000 Senior Customer Support AgentDal-Tile Corp Memphis, TN Apr 2008 to Jun 2011 Assistant Operations and Administration ManagerSwift Transportation Memphis, TN Sep 2007 to Feb 2008 OTR Truck DriverEnter
2006 to 2007 Data Entry and Filing ClerkMilwaukee Electric Tool Distribution Center Olive Branch, MS 2003 to 2006 Customer Service RepresentativeKelly Temporary Service Memphis, TN 2001 to 2003 Customer Service Representative/ Picker and Packing/ Material HandlerUnited States Postal Service Distribution Center Memphis, TN 1998 to 2001 Material Handler and Shipping/ Receiving ClerkTarget Retail Store Memphis, TN 1998 to 1999 Level III Team Leader
Skills:
Sales, Management, Data Entry, Payroll, Call Center Environment, Microsoft Office Suite, Knowledge of Adage, JD Edwards, Novell, AS400, Oracle, Lotus Notes, Kronos and Windows 2000 & XP Professional; Adept in Inventory Control, Order Filling, Shipping and Receiving, Cycle Counting, 10-Key, Multi-Line Phone System, Data-Entry, and Alpha and Numeric Filing, Forklift Certified, Oasis, A jape