Entercom
It Manager
Techskills Aug 2009 - 2010
Student
Health Net Mar 1995 - Feb 2009
Client Support Services, Desktop Support Analyst
Health Net Mar 1995 - Jan 1999
Css Help Desk
Education:
American River College 2008 - 2009
Skills:
Technical Support Troubleshooting Help Desk Support Software Installation Windows Xp Hardware Networking Software Documentation Bmc Remedy Visio Cisco Technologies Microsoft Certified Professional Vendor Management Information Technology Process Improvement Disaster Recovery Windows Management Sql Microsoft Sql Server Tcp/Ip Call Centers Printers Servers Vmware Os X Sharepoint Active Directory