Diane F. Carpenter Vice-President, Executive Vice-President
Thomas Title & Escrow Financial Services · Title Insurance Carrier · Title Companies
16435 N Scottsdale Rd SUITE 405, Scottsdale, AZ 85254 14500 N Northsight Blvd, Scottsdale, AZ 85260 7150 E Camelback Rd, Scottsdale, AZ 85251 (480)2221116, (480)2221117
Ameriprise Auto & Home Insurance Phoenix, AZ May 2011 to Jul 2013 Casualty Claims RepresentativeUSAA Phoenix, AZ Jun 2002 to Mar 2011 Casualty Claims Representative
Education:
Apollo College Phoenix, AZ 1993 Medical AsstGreenway High School Phoenix, AZ 1990 High School Diploma
Skills:
Strong interpersonal and communication skills Familiarity with investigation techniques Extensive knowledge of insurance contracts and regulations Good understanding of vehicle repairs Outstanding ability to maintain confidentiality of business matters Self directed Analytical Team player Critical thinker Ability to evaluate complex situations and make good judgments Immense ability to negotiate fair settlements with internal and external parties
Nov 2002 to 2000 Job Developer/Case ManagementDesigns by Diane ( offering several services such as flower design, set up as well as home housekeeping. Raymond, NH Feb 2011 to May 2014 Housekeeper/OwnerFlora Ventures Newmarket, NH Oct 1996 to 2014 Floral DesignerFlora Ventures Newmarket, NH Sep 1994 to Aug 1997 Floral Manager
Education:
Department of Education Concord, NH 2002 to 2014 Job related ongoing training/College Credit for training and contact hours. in NH Eteams Data Entry, Safe Work, Yearly training Customer Service, NH Works training, Lions Quest Training leadership as well as Drug and Alcohol training, GED Preperation Training, CASAS Training, Dept. of Labor, labor laws education training for youth.University of Phoenix Phoenix, AZ 2004 to 2005 N/A in Social ServicesMcIntosh College Dover, NH 1987 to 1987 N/A in Business. Travel and TourismUniversity of NH Durham, NH 1984 to 1985 N/A in English 401, Drawing I