Silvercreek Rcm
Vice President of Human Resources
Silvercreek Medical Reimbursement Solutions
Director of Operations
Pittsburg Family Ymca Sep 2012 - Jun 2014
Associate Director
Cigna Oct 2004 - Aug 2012
Resource Planning Senior Associate
Great-West Healthcare 2004 - 2008
Workforce Management Specialist
Education:
Friends University
Bachelors, Bachelor of Science, Marketing, Business Management, Business, Management
Skills:
Process Improvement Workforce Management Managed Care Call Center Insurance Health Insurance Medicaid Team Building Customer Service Change Management Medicare Erp Coaching Budgets Business Analysis Account Management Healthcare Leadership Vendor Management Operations Management Six Sigma Employee Benefits Customer Satisfaction Hipaa Outlook Training Call Centers Customer Experience Performance Management Customer Retention Strategic Planning Sales Recruiting Cross Functional Team Leadership Analysis Leadership Development Management Crm Team Leadership Strategy Employee Training Organizational Development Business Process Improvement Data Analysis Software Documentation Outsourcing Program Management Employee Relations Workforce Planning Employee Engagement