Computershare U.s. Nov 2005 - Apr 2006
Participant Service Representative
Computershare U.s. Nov 2005 - Apr 2006
Workforce Planning Analyst
Aaron's, Inc Mar 2005 - Oct 2005
Sales Manager
Skills:
Process Improvement Call Centers Customer Service Microsoft Excel Microsoft Office Team Leadership Workforce Planning Contact Centers Forecasting Requirements Analysis Data Analysis Avaya Service Delivery Call Routing Spreadsheets Sharepoint Sales Direct Marketing
Aug 2011 to Present ApprenticeSwiss Post Solutions, Inc New York, NY Sep 2008 to May 2011 Site ManagerCitigroup New York, NY Jul 2004 to Sep 2008 Mailroom ManagerVacation Village Kissimmee, FL Apr 2004 to Jul 2004 ProcessorPrudential Financial New York, NY Jul 2000 to Mar 2003 Customer Service Associate
Education:
Finishing Trades Institute of Florida New York, NY 1992 to 2011 Diploma in Business