Ge Jun 2017 - Mar 2019
Manager, Application Operations
Ge Jun 2017 - Mar 2019
Senior Manager, Digital Operations
Ricoh Americas Corporation Oct 1, 2014 - Jun 2017
Senior Manager, Service Excellence and Operations
Ricoh Americas Corporation Apr 2014 - Oct 2014
Director, Managed and Technology Services
Ricoh Americas Corporation Oct 2010 - Nov 2011
Area Operations Manager
Education:
Nova Southeastern University 2017 - 2020
Master of Science, Masters, Management
Ge Crotonville 2019 - 2019
University of Phoenix 2014 - 2016
Bachelors, Bachelor of Science, Business Management
Mississippi College 2011 - 2011
Hinds Community College 2009 - 2011
Lone Star College 2004 - 2006
Skills:
Management Professional Services Account Management Solution Selling Document Management Salesforce.com Sales Presentations Customer Satisfaction Crm Enterprise Software Managed Print Services Cold Calling Process Improvement Business Process Improvement B2B Cloud Computing Service Management It Service Management Major Accounts Troubleshooting Team Building Outsourcing It Solutions Document Imaging Contract Negotiation Disaster Recovery Cross Functional Team Leadership Pre Sales Microsoft Certified Professional Business Analysis Product Management Complex Sales Software Industry Strategic Planning Integration Business Development Key Account Management Training Digital Imaging Print Management Managed Services Sales Process Itil Foundation Telecommunications Digital Printing Sales Force Development Comptia Change Management Customer Relationship Management
Languages:
English Spanish
Certifications:
Itil Foundations V3 Cdia+ Mcsa Windows Server 2003 Network+ A+ Comptia Microsoft Mcsa 2003 Mcsa 2000 License Comp001001065679 License 3045032 Itil Foundations Coursework
Ricoh US - Ft. Lauderdale, FL since Nov 2011
Director, Technology Services
Ricoh US - Jackson, Mississippi Area Oct 2010 - Nov 2011
Area Operations Manager
Ricoh US - Jackson, Mississippi Area Feb 2009 - Oct 2010
Technology Services Manager
Ricoh US - Houston, Texas Area Jun 2007 - Feb 2009
Technology Services Supervisor
Ricoh US - Houston, Texas Area Apr 2004 - Jun 2007
Senior Technology Services Specialist
Education:
RETS Institute 1999 - 2000
Diploma, Computer Electronics
Skills:
Professional Services Account Management Photocopier Printers Team Building Process Improvement IT Service Management CRM Managed Print Services Ricoh Document Management Salesforce.com Solution Selling Document Imaging
Interests:
Technology
Certifications:
A+, CompTIA Network+, CompTIA CDIA+, CompTIA MCSA 2000, Microsoft MCSA 2003, Microsoft
U.M.C.E - Licenciado en Educación, Club de Teatro - Actuación
Tagline:
Sonríe, aunque caigan los dientes!
Eduardo Ponce
Work:
Nota musical - Music instruction
About:
Learn to play the music you like in a musical and fun enviroment.
Tagline:
Develop your musicianship
Eduardo Ponce
Education:
Cemey
Eduardo Ponce
About:
IMMERGRUNE ENERGIE Nace como necesidad de proveer de servicios especializados a todas las empresas, mantenimientos predictivos, preventivos, y correctivos. Venta y Distribución de equipamiento espe...
Tagline:
SOLUCIONES EN ENERGIA PARA TI
Bragging Rights:
CONTAMOS CON EL MEJOR GRUPO DE TECNICOS ESPECIALIZADOS.
Eduardo Ponce
About:
Phantom Music Group es un conjunto de empresas diseñadas para aportar en el campo de la música. Creemos que un país como el Perú con un bagaje cultural tan grande, puede encontrar en las industrias cu...
Tagline:
Venta de CD's, DVD's, Blu-Ray's, Vinilos
Eduardo Ponce
Tagline:
Gotch
Eduardo Ponce
Tagline:
Es lo que hay.... al que le guste bien y si no.. a la CTM xD
Mt. St. Louis High School Montreal Kuwait 1993-1997
Community:
Christian Lamontagne, Dany Pascazio, Genevieve Purenne, Stefanie Trepanier, Battaglia Battaglia, Frederic Leclerc, Mary Sylvestre, Karl Rey, Julie Tremblay, Francois D'amour
Eduardo Ponce (1989-1994), Carlos Tortoledo (1983-1987), David Smith (1989-1992), Deborah Smith (1986-1997), Cal Hyland (1988-1995), Davina Henderson (2002-2006)