Stratosphere Quality
Project Supervisor
Dhl Supply Chain Mar 2016 - Oct 2018
Lead Associate
Amazon Dec 2013 - Feb 2016
Forklift Operator
Gate Petroleum Company May 2012 - Oct 2013
Associate
Papa John's International Mar 2011 - Jul 2012
Driver
Education:
Phoenix High School 2006 - 2007
Bradley High School
Skills:
Food Service Labor Control Restaurant Management Forklift Operator Restaurants Inventory Management Cashiering Cooking Food Preparation Customer Service Inventory Control Pallet Jack Food Food Safety Process Scheduler
Feb 2002 to 2000 PC Desktop Support TechnicianThe Computerman Raleigh, NC Apr 2014 to Jun 2014 Network TechnicianThe Computerman Winston-Salem, NC Apr 2012 to Sep 2013 Lead Operations TechnicianThe Computerman Winston-Salem, NC Dec 2011 to Feb 2012 PC Support Printer TechnicianThe Computerman Greensboro, NC Aug 2011 to Dec 2011The Computerman Greenville, NC Jan 2011 to May 2011 Data Equipment Installation TechnicianThe Computerman Greensboro, NC Feb 2011 to Apr 2011 Desktop Technical SupportThe Computerman Greensboro, NC Sep 2010 to Oct 2010 Lead TechnicianThe Computerman
May 2010 to Oct 2010 Senior PC TechnicianThe Computerman Greensboro, NC Feb 2010 to Apr 2010 Rollout TechnicianThe Computerman Greensboro, NC Oct 2009 to Dec 2009 PC Desktop Support TechnicianThe Computerman Greensboro, NC Aug 2008 to Feb 2009 PC Desktop Support TechnicianNorth Carolina A & T State University Greensboro, NC 1993 to 2001 Network Consultant & PC LAN Administrator
Education:
Guilford Technical Community College Jamestown, NC Mar 2014 Certificate in CEU'sTennessee State University Nashville, TN Bachelor in Electrical Engineering
Us Patents
Method And Apparatus For Maintaining Connection State Between A Connection Manager And A Failover Device
Richard A. Howes - Roswell GA Edward C. Kersey - Athens GA Bruce F. Wong - Athens GA James A. Jordan - Lawrenceville GA William M. Leblanc - Athens GA Andrew L. Foss - San Jose CA
Assignee:
Cisco Technology, Inc. - San Jose CA
International Classification:
G01R 3108
US Classification:
370219, 370218, 370254, 370392
Abstract:
A system and method are disclosed for maintaining the state of a virtual connection supported by an active connection manager on a standby connection manager. The method includes configuring the standby connection manager to include a physical machine object that stores a physical IP address of a physical machine that is available to the active connection manager and a virtual machine object that stores a virtual IP address of a virtual machine that is implemented on the connection manager. A replication packet is received at the standby connection manager from the active connection manager wherein the replication packet includes a foreign IP address, the virtual IP address and the physical IP address. A standby connection object is stored in the connection manager. The standby connection object includes the foreign IP address, the virtual IP address and the physical IP address from the replication packet on the standby connection manager.
Method And Apparatus For Virtualizing A Locally Initiated Outbound Connection From A Connection Manager
Richard A. Howes - Roswell GA Edward C. Kersey - Athens GA
Assignee:
Cisco Technology, Inc. - San Jose CA
International Classification:
H04L 1256
US Classification:
370392, 370401, 370471, 709203
Abstract:
A system and method are disclosed for virtualizing locally initiated outbound connections from a physical machine used to implement a virtual machine. The method includes providing a virtual machine object having a virtual IP address that corresponds to the virtual machine. Inbound connections directed to the virtual machine are handled by the physical machine having a physical machine IP address. A static physical machine object is also provided. The static physical machine object contains the virtual IP address and the physical machine IP address. When a SYN packet is intercepted for an outbound connection having a SYN packet source IP address that corresponds to the physical machine IP address and a packet destination address that corresponds to a foreign IP address, it is determined whether the packet source IP address matches the physical machine IP address. If the packet source IP address matches the physical machine IP address, then a connection object is created for handling outbound connections from the physical machine IP address. A counter in a physical machine object is incremented when the connection object is created so that the locally generated connection may be considered for the purpose of load balancing new remotely generated connections.
Sending Instructions From A Service Manager To Forwarding Agents On A Need To Know Basis
Mark Albert - Wake Forest NC Richard A. Howes - Roswell GA James A. Jordan - Roswell GA Edward A. Kersey - Alpharetta GA Louis F. Menditto - Raleigh NC Chris ORourke - Morrisville NC Pranav Kumar Tiwari - Raleigh NC Tzu-Ming Tsang - Chapel Hill NC
Assignee:
Cisco Technology, Inc. - San Jose CA
International Classification:
H04L 1256
US Classification:
370236, 709203, 709226, 370432, 370389
Abstract:
A system and method are described for providing instructions for forwarding packets. The method includes broadcasting a general instruction specifying a plurality of flows to a plurality of forwarding agents and receiving at a service manager a first message responsive to the general instruction indicating that a packet for a specific flow has been received by a specific forwarding agent. A specific instruction is generated at the service manager for handling the specific flow and the specific instruction for handling the specific flow is sent to the specific forwarding agent.
Synchronizing Service Instructions Among Forwarding Agents Using A Service Manager
Mark Albert - Wake Forest NC Richard A. Howes - Roswell GA James A. Jordan - Roswell GA Edward C. Kersey - Alpharetta GA Louis F. Menditto - Raleigh NC Chris ORourke - Morrisville NC Pranav Kumar Tiwari - Raleigh NC Tzu-Ming Tsang - Chapel Hill NC
Assignee:
Cisco Technology, Inc. - San Jose CA
International Classification:
H04L 1266
US Classification:
370352
Abstract:
A method of obtaining instructions for routing a packet is described that includes receiving a packet having a packet flow identifier that includes a packet source IP address, a packet destination IP address, a packet source port, and a packet destination port and checking whether the packet flow identifier matches a stored instruction. If the packet flow identifier does not match a stored instruction, whether the packet flow identifier matches a stored criteria is checked and if the packet matches a stored criteria, the packet is forwarded to a service manager.
Distribution Of Network Services Among Multiple Service Managers Without Client Involvement
Mark Albert - Wake Forest NC Richard A. Howes - Roswell GA James A. Jordan - Roswell GA Edward A. Kersey - Alpharetta GA William M. LeBlanc - Athens GA Louis F. Menditto - Raleigh NC Chris ORourke - Morrisville NC Pranav Kumar Tiwari - Raleigh NC Tzu-Ming Tsang - Chapel Hill NC
Assignee:
Cisco Technology, Inc. - San Jose CA
International Classification:
H04L 1228
US Classification:
370351, 370389
Abstract:
A system and method are described for partitioning a network service among a plurality of service managers. The method includes configuring a first service manager to send a first request to a forwarding agent for packets meeting a first criteria and sending the first request to the forwarding agent. A second service manager is configured to send requests to the forwarding agent for packets meeting a second criteria and the second request is sent to the forwarding agent. Packets are checked at the forwarding agent to determine whether the packets meet the first criteria or the second criteria and packets that meet the first criteria are received at the first service manager; and packets that meet the second criteria are received at the second service manager.
Network Address Translation Using A Forwarding Agent
Mark Albert - Wake Forest NC Richard A. Howes - Roswell GA James A. Jordan - Roswell GA Edward A. Kersey - Alpharetta GA William M. LeBlanc - Athens GA Jacob Mark McGuire - Chapel Hill NC Louis F. Menditto - Raleigh NC Chris ORourke - Morrisville NC Pranav Kumar Tiwari - Raleigh NC Tzu-Ming Tsang - Chapel Hill NC
Assignee:
Cisco Technology, Inc. - San Jose CA
International Classification:
H04L 1256
US Classification:
370392, 370467, 370401, 709245
Abstract:
A system and method are disclosed for specifying network address translation for a set of packets. A first set of instructions is sent to a forwarding agent specifying criteria for designated packets that are designated to undergo network address translation. A matching packet is received from the forwarding agent that matches the specified criteria. A network address translation scheme is determined for the matching packet. A second set of instructions are sent specifying the network address translation scheme for packets associated with the matching packet.
Backup Service Managers For Providing Reliable Network Services In A Distributed Environment
Mark Albert - Wake Forest NC Richard A. Howes - Roswell GA James A. Jordan - Roswell GA Edward A. Kersey - Alpharetta GA William M. LeBlanc - Athens GA Louis F. Menditto - Raleigh NC Chris ORourke - Morrisville NC Pranav Kumar Tiwari - Raleigh NC Tzu-Ming Tsang - Chapel Hill NC Bruce F. Wong - Athens GA
Assignee:
Cisco Technology, Inc. - San Jose CA
International Classification:
H04L 1228
US Classification:
370230, 370432
Abstract:
A system and method are disclosed for providing a network service. A first criteria specifying a first set of flows from a first service manager is received at a forwarding agent. The first criteria specifies an expiration time interval. The first criteria is stored on the forwarding agent. A second criteria is received that specifies a second set of flows from a second service manager at the forwarding agent. The second set of flows includes flows that are in the first set of flows and the second criteria is designated as a lower priority criteria. The second criteria is stored on the forwarding agent. The first criteria is deleted from the forwarding agent upon the expiration of the expiration time interval. A packet is received that belongs to a flow that is included in the first set and the second set. It is determined that the packet matches the second set ant the packet is forwarded to the second service manager.
Mark Albert - Wake Forest NC Richard A. Howes - Roswell GA James A. Jordan - Roswell GA Edward A. Kersey - Alpharetta GA William M. LeBlanc - Athens GA Louis F. Menditto - Raleigh NC Chris ORourke - Morrisville NC Pranav Kumar Tiwari - Raleigh NC Bruce F. Wong - Athens GA
Assignee:
Cisco Technology, Inc. - San Jose CA
International Classification:
H04L 1226
US Classification:
370216
Abstract:
A system and method are disclosed for providing a fault tolerant network service. A packet is received that corresponds to a flow from a forwarding agent at a primary service manager and instructions are determined at the primary service manager for handling packets corresponding to the flow. The instructions are sent to the forwarding agent and the instructions are stored at the primary service manager. A replication packet is sent to a backup service manager. The replication packet includes the instructions for handling packets corresponding to the flow.