Conrad Hotels & Resorts
Special Event Coordinator
Hilton Worldwide 2012 - 2013
Guest Service Agent
New York-Presbyterian Hospital 2009 - 2012
Guest Services Coordinator
Hilton Worldwide Apr 2006 - May 2008
Guest Assistance Specialist
Brash Music Jan 2004 - Dec 2005
Assistant To A and R
Education:
Georgia State University 2003 - 2005
Bachelors, Bachelor of Fine Arts, Music
The Art Institutes 2003 - 2004
Skills:
Customer Relations Customer Satisfaction Concierge Services Audio Visual Support Events Coordination Live Events Pbx Vip Services Graphic Design Technical Writing Guest Service Management Client Liaison Adobe Creative Suite Opera Onq Delphi Social Media Microsoft Office Micros Hotsos Project Management Creative Solutions
May 2012 to Present Guest Service AgentNew York Presbyterian Hospital (Amenities Unit) New York, NY Jun 2009 to Jun 2012 Hospitality RepresentativeHilton Hotels Corporation
Jun 2008 to Jun 2009 Guest Assistant SpecialistMarriott Memphis, TN Dec 2006 to May 2008 At Your Service Agent (Guest Services)Tower Records Atlanta, GA Feb 2003 to Dec 2006 Buyer/ Supervisor
Education:
Art Institute of Atlanta 2004 to 2006 Associate of Arts in Audio Production
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