Eliezer Torres Ortiz

Analyst Security Training , Global Compliance , Corporate Security

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Location:

Dallas, TX

Industry:

Airlines/Aviation

Work:

American Airlines Aug 2012 - Aug 2015
Learning Performance Analyst
American Airlines Aug 2012 - Aug 2015
Analyst Security Training , Global Compliance , Corporate Security
Asian Pacific Erg Mar 2011 - Jul 2015
Officer
American Airlines Jan 2011 - Aug 2012
Senior Financial Analyst
American Airlines Mar 2009 - Jan 2011
Customer Service Manager

Education:

Universidad Del Sagrado Corazón 1996
University of Phoenix
Universidad Del Sagrado Corazón

Skills:

Customer Service Management
Customer Satisfaction Enhancement
Teambuilding and Training
Complaint Handling and Resolution
Front End Supervision
Cost Reduction Strategies
Operations Management
Sales and Margin Improvement
Budget Preparation
Forecasting
Contract Management
Vendor Management
Project Management
Financial Analysis
Customer Satisfaction
Supervising
Sales
Budgets
Pricing
Leadership
Human Resources
Sabre
Cost Reduction Strategies
Aviation
Training
Customer Service
Team Building
Management
Airlines
Airports
Customer Experience
Process Improvement
Commercial Aviation
Analysis
Competitive Analysis
Team Leadership
Flights

Languages:

English
Spanish
Japanese

Eliezer Ortiz

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Eliezer Ortiz

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Eliezer Ortiz

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Eliezer Ortiz

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Eliezer Ortiz

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Work:

Learning Performance Analyst At American Airlines

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Position:

Learning Performance Analyst at American Airlines, Officer at Asian Pacific ERG

Location:

Dallas/Fort Worth Area

Industry:

Airlines/Aviation

Work:

American Airlines - Dallas/Fort Worth Area since Aug 2012
Learning Performance Analyst
Asian Pacific ERG - DFW since Mar 2011
Officer
American Airlines - Dallas/Fort Worth Area Jan 2011 - Aug 2012
Sr Financial Analyst
American Airlines - Dallas/Fort Worth Area Mar 2009 - Jan 2011
Customer Service Manager
American Airlines Federal Credit Union Sep 2007 - Apr 2009
SouthEast Region Member Service Representative

Education:

Universidad del Sagrado Corazón 1996
University of Phoenix

Skills:

Customer Service Management
Customer Satisfaction Enhancement
Teambuilding & Training
Complaint Handling & Resolution
Front-End Supervision
Cost-Reduction Strategies
Operations Management
Sales & Margin Improvement
Budget Preparation
Forecasting
Contract Management
Vendor Management
Project Management
Financial Analysis
Customer Satisfaction
Supervising
Sales
Budgets
Pricing
Leadership
Human Resources
Sabre
Cost Reduction Strategies
Aviation
Training
Customer Service
Team Building
Management
Airlines

Languages:

English
Spanish
Japanese