Park Nicollet Health Services since May 2011
Application Coordinator
CustomGuide Aug 2009 - May 2011
Author
NextPhase Technology Solutions Jun 2009 - Aug 2009
Customer Relationship Manager
Volt Nov 2008 - May 2009
Customer Support Representative 3
Epic Nov 2006 - Sep 2008
Software Trainer
Education:
University of Minnesota-Twin Cities 2003 - 2006
MA, English
Stetson University 1999 - 2003
B.A., English
Skills:
Software Documentation Training Visio Customer Service Instructional Design Epic Systems Leadership Editing Technical Writing Ambulatory E Learning Microsoft Office Healthcare Information Technology Instructor Led Training Teaching Outlook Management Hands on Training Post Go Live Support Documentation Ehr Healthcare Information Technology Hipaa Technical Support Go Live Support Emr Sharepoint Project Management Testing Software Implementation Business Analysis Microsoft Excel
Certifications:
Epiccare Ambulatory (2018) Nurse Triage (2017) Epiccare Ambulatory Order Transmittal Masters (2017) Epic Stork Obstetric Information System (2008 Version) Phoenix (2018) Epic Epiccare Ambulatory (2015) Nurse Triage (2015) Epiccare Ambulatory Order Transmittal Masters (2015) Phoenix (2015)