Skills:
Highlights of Skills, Qualifications, & Experience Personal Characteristics & Attributes: Motivated, Experienced, Reliable, Dedicated to Customer Service & creating a memorable eguest experience, conversation & communication skills, able to effectively mlti-task under pressure, fast Learner, able to adapt quickly to any environment, passionate about product, spirits & drink knowledge, history, recipes & creating refreshing, enjoyable, & unique cocktails, sense of urgency, create & build regular clientele Rsponsible Cash Handling Skills: accurately count cash & balance register/drawer, provide change, & record shortages & overages Experienced & Versatile: Variety of Concepts & Atmospheres: Fine Dining, Hotel, High volume, Nightclub, Ultralounge, Bottle Service, Sports Bar, GastroPub, Fusion, Craft & Scratch Cocktails, Banquet, Private Event Free-Lance Bartender. Positons: Worked up from Hostess/Greeter to Server, Bartender, & Designated Trainer reaching Supervisory roles of Lead/Captain &Manager Computer & POS System: Proficient with Aloha, Micros, Poitouch, Focus, Squirrel, Harbortouch, including managerial functions & reports System Programming: Harbortouch Proficient with Microsoft Word, Excel, PowerPoint, & Adobe Photoshop Managerial & Supervisory: 3 + cumulative years as Trainer, Lead/Captain, or Manager at various establishments Designated Trainer: deliver direct & concise information using a variety of teaching tools to engage & aid learning & memorixation, focusing on finer steps & points of service, engaging the guest, POS System, & reation, mixing, & serving conventional & signature drinks, product & menu knowledge, Meeting the needs of the guest, upselling Product Inventory & Ordering: par counts, ensure strict adherence to standard pours & reconciling sales to recorded drinks poured POS Sytem: Perform manager functions such as comps, voids, discounts, reports, & program new items, functions,specials, discounts, employee logins, assigning jobs, daily messages, & 86d item list Personnel Files: Created individual employee files complete with New Hire Documents, Contact Info, Certifications, & Record of any Disciplinary actions taken; programmed employee profiles into Harbortouch Staff Availability & Scheduling: Utilize Excel Spreadsheets to create weekly schedule & record requested time off Operational Procedures: performed table visits to ensure satisfacotry guest experience & resolve any issue with food or service, make any necessary order or ticket adjustments, staff check-outs & compared against shift reports, checked for side-work completion, clock out & adjust tips as needed Personally Crafted Drink Menus & Cocktails: The Ginger Blossom - Naan Sushi Sambatini (Monthly Inspirations) - SushiSamba Signature Cocktail Menu - Smokin Racks - Recipes & Graphic Design