Plantronics Jun 2014 - Aug 2015
Technical Support Representative
Sprint Jun 2008 - Oct 2013
Implementation Specialist and Lead Representative
Sprint Dec 2005 - Jun 2008
Enhanced Technical Help Desk Support
Sprint Jun 2004 - Dec 2005
Nt2 Technician Support
Sprint Oct 2000 - Jun 2004
Customer Lifecycle and Collections Representative
Education:
Central Texas College 2013 - 2014
Central Texas College 2002 - 2004
Wiley College 1992 - 1994
Skills:
Networking Troubleshooting Help Desk Support Wireless Mobile Devices Customer Support Crm Technical Support Software Installation Databases
Sprint Nextel Corporation Temple, TX Jun 2008 to Oct 2013 Implementation Specialist / Lead RepSprint Nextel Corporation Temple, TX Dec 2005 to Jun 2008 EWTS Tech Support/ HelpdekSprint Nextel Corporation Temple, TX Jun 2004 to Dec 2005 NT2 Tech SupportSprint Nextel Corporation Temple, TX Feb 2002 to Jun 2004 Customer Lifecycle Care SupportSprint Nextel Corporation Temple, TX Oct 2000 to Feb 2002 Finance Collections Rep
Education:
Central Texas College Killeen, TX 2013 to 2014 Computer Electronic Technology