Elizabeth D Woodward

US Patent:

20160063618, Mar 3, 2016

Filed:

Aug 29, 2014

Appl. No.:

14/473128

Inventors:

- Armonk NY, US
Dimitri Kanevsky - Ossining NY, US
Walter S. Kuhnel - Round Rock TX, US
Elizabeth V. Woodward - Cedar Park TX, US
Shunguo Yan - Austin TX, US

Assignee:

International Business Machines Corporation - Armonk NY

International Classification:

G06Q 40/00
G06Q 30/02

Abstract:

Method, system and computer program product for transaction evaluation based on a potential impact of the potential transaction on defined plans. In one embodiment, the method comprises receiving at a financial analysis computer system specified interactions intercepted when a person uses a client computing device to identify a potential transaction, and the analysis computer system processing these interactions for determining a potential impact of said transaction on one or more defined goals of the person. Before the person commits to the transaction, the analysis computer system generates a client guidance signal based on this determining, and sends the client guidance signal to the client computing device to instruct that device to convey guidance to the specified about the transaction. The specified interactions received at the financial analysis computer system data may identify a transaction context and activity of the person.

US Patent:

20140214403, Jul 31, 2014

Filed:

Jan 29, 2013

Appl. No.:

13/752503

Inventors:

- Armonk NY, US
Pamela A. Nesbitt - Ridgefield CT, US
Tara N. Sainath - New York NY, US
Elizabeth V. Woodward - Cedar Park TX, US

Assignee:

International Business Machines Corporation - Armonk NY

International Classification:

G10L 21/02

US Classification:

704 9, 704270, 704235

Abstract:

Systems and methods for improving communication over a network are provided. A system for improving communication over a network, comprises a detection module capable of detecting data indicating a problem with a communication between at least two participants communicating via communication devices over the network, a management module capable of analyzing the data to determine whether a participant is dissatisfied with the communication, wherein the management module includes a determining module capable of determining that the participant is dissatisfied, and identifying an event causing the dissatisfaction, and a resolution module capable of providing a solution for eliminating the problem.

US Patent:

20140214426, Jul 31, 2014

Filed:

Aug 12, 2013

Appl. No.:

13/964826

Inventors:

- Armonk NY, US
Pamela A. Nesbitt - Ridgefield CT, US
Tara N. Sainath - New York NY, US
Elizabeth V. Woodward - Cedar Park TX, US

Assignee:

International Business Machines Corporation - Armonk NY

International Classification:

G10L 21/02
G10L 15/08
G10L 15/18

US Classification:

704257, 704251

Abstract:

Systems and methods for improving communication over a network are provided. A system for improving communication over a network, comprises a detection module capable of detecting data indicating a problem with a communication between at least two participants communicating via communication devices over the network, a management module capable of analyzing the data to determine whether a participant is dissatisfied with the communication, wherein the management module includes a determining module capable of determining that the participant is dissatisfied, and identifying an event causing the dissatisfaction, and a resolution module capable of providing a solution for eliminating the problem.