Southern Illinois University at Carbondale- Carbondale, IL
1994
Specialities:
Industrial Engineering
Skills
Certified Assembler and Pressure Check T... • Certified Forklift Operator • Certified in Production System Green Bel... • Licensed Crane Operator • Licensed Hoist Operator.
Mycare Chicago Feb 2016 - Aug 2016
Provider Relations
Community Care Alliance of Illinois Feb 2015 - Jul 2015
Claims Specialist and Member and Provider Service Representative
Maximus Feb 2014 - Feb 2015
Supervisor Customer Service Representative
Ceva Logistics Apr 2011 - Jan 2012
Team Lead
Caterpillar Inc. Jul 2007 - May 2009
Assembling and Pressure Check Technician
Education:
Southern Illinois University, Carbondale 1994
Skills:
Microsoft Office Microsoft Excel Customer Service English Microsoft Word Powerpoint Outlook Photoshop Java Teamwork Sales Inventory Management Data Entry Troubleshooting Javascript Retail Windows Healthcare Healthcare Management Healthcare Information Technology Claims Handling Claims Resolution Referrals Prior Authorization Authentication Employee Training Customer Satisfaction Customer Relations Customer Engagement Hr Policies Provider Enrollment Enrollment Services Open Enrollment Dispute Resolution Disciplinary and Grievance Procedures Grievances Appeals Service Providers Provider Relations Scheduling Customer Support Data Analysis
Feb 2014 to 2000 Supervisor Customer Service RepresentativeCeva Warehousing Logistics Wood Dale, IL Apr 2011 to Jan 2012 Team LeadCaterpillar Inc., Decatur, IL Jul 2007 to May 2009 Assembler and Pressure Check TechnicianG & D Integrated Decatur, IL Mar 2006 to Jul 2007 Assembler/Machine OperatorRemedy Intelligent Staffing Glendale Heights, IL May 2005 to Jan 2006 Warehousing Logistics
Education:
Southern Illinois University at Carbondale Carbondale, IL 1994 to 1998 Industrial EngineeringProvidence St. Mel College Preparatory High School Chicago, IL 1991 to 1994 Diploma in College Preparatory High School
Skills:
Certified Assembler and Pressure Check Technician, Certified Forklift Operator, Certified in Production System Green Belt Training, Licensed Crane Operator, Licensed Hoist Operator.