Eric R Peppin

Salesforce Administrator

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Location:

184 Shuman Blvd, Naperville, IL 60563

Industry:

Information Technology And Services

Work:

Veolia North America
Salesforce Data Analyst I
Veolia North America May 2016 - Mar 2017
It Support Specialist
Api Healthcare Dec 2014 - May 2016
Client Software Support I
Onetouchpoint - Midwest Dec 2013 - Dec 2014
Help Desk Technician
Onetouchpoint - Midwest May 2013 - Dec 2013
Digital Print Operator

Education:

Waukesha County Technical College 2013 - 2017
Associates, Associate of Arts Waukesha County Technical College 2013 - 2014

Skills:

Technical Support
Customer Service
Troubleshooting
Microsoft Office
Networking
Computer Hardware
Windows 7
Microsoft Excel
Help Desk Support
Inventory Management
Project Management
Microsoft Word
Retail
Microsoft Sql Server
Active Directory
Access
Powerpoint
Outlook
Social Media
Social Networking
Ip Phones
Customer Relationship Management
Laboratory
Quality Auditing
Microsoft Exchange
Google Apps
Salesforce.com
Salesforce Sales Cloud
Windows Xp Pro
Client Expectations Management
Servicenow
Servicepro
Salesforce.com Administration
Rapid Application Development
Mendix
Agile Methodologies
Workforce Management

Interests:

Civil Rights and Social Action
Environment
Education
Disaster and Humanitarian Relief
Animal Welfare
Health

Certifications:

Emc Academic Associate, Cloud Infrastructure and Services
Certified Lead Lab Technician
Emc
Itil Foundation Certification
Mendix Rapid Developer
Salesforce Certified Administrator (Sca)
Salesforce Certified Platform App Builder Certification

Eric Peppin Waukesha, WI

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Work:

OneTouchPoint-CCI

Dec 2013 to 2000
Help Desk Technician OneTouchPoint-CCI

May 2013 to Dec 2013
Digital Print Operator Eye Care Centers of America

Feb 2012 to May 2013
Lead Lab Tech Eye Care Centers of America

Sep 2010 to Feb 2012
Optician Copp's/Pick n' Save

2007 to 2010
Frozen/Dairy Clerk McDonald's Corporation

2005 to 2007
Crew Member

Education:

Skills:

Customer Service, Technical Support, Computer Hardware, Networking, Inventory Management, PowerPoint, Microsoft Excel, Microsoft Office, Microsoft Word, Outlook, Social Networking, Laboratory, Quality Auditing, Help Desk Support, Active Directory, Microsoft Exchange, IP Phones, Windows XP Pro, Windows 7, Troubleshooting, Access, Retail